While carrying out scheduled maintenance on UPS systems in the data centre, out of phase voltage was experienced, triggering a power failure of some physical server infrastructure which could have impacted some virtual servers.
The failure seems to have been caused by a static switch failure on one of the UPSs. Our technicians and the vendor continue to troubleshoot the problem.
An update with a list of the virtual servers affected will be provided shortly.
Please accept our apologies for any inconvenience.
– Computing and Communications Services