Category Archives: wireless

Wireless service disruption: Friday, September 7, 2012 7:20 AM – 7:45 AM

Posted on September 7, 2012 by Branka Halilovic

The wireless network was unavailable in the Library, Podium and Jorgenson Hall buildings this morning. The issue was first reported at 7:20 AM this morning. Network Services restored services by 7:45 AM. The outage was caused by an unresponsive system process. We apologize … Continue reading →

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Academic wireless outage: Tuesday, Sept. 4, 2012 07:30 AM – 9:10 AM

Posted on September 4, 2012 by Casey Carvalho

A problem with the wireless infrastructure caused users to receive an authentication failure this morning, starting at approximately 7:30 AM.  Services were restored at 9:10 AM. We apologize for the service disruption. -Computing and Communications Services

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Scheduled wireless security certificate update, Friday, August 31, 2012 between 6 am and 8 am

Posted on August 30, 2012 by Branka Halilovic

Wireless security certificates will be updated on August 31, 2012 between 6 am and 8 am. Existing users with MAC and iOS devices having issues connecting to the RU-Secure wireless network should follow the instructions available at http://www.ryerson.ca/ccs/connecting/oncampus/wireless/how/newCertificate.html. – Computing … Continue reading →

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Intermittent Connectivity to Wireless Users Across Campus – July 26, 2012 – 13:45 PM

Posted on July 26, 2012 by kwoo

A defective blade in a WDS (Wireless Distribution Switch) was noticed at approximately 13:45 today. This caused intermittent connectivity to wireless users across campus. The blade was replaced at approximately 14:00 and connectivity is now stable. We apologize for the … Continue reading →

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UPDATE: Service Affected for Wireless Access Points in the West/South corner of the Campus – 14:00 June15, 2012

Posted on June 15, 2012 by kwoo

UPDATE: The issue with RU-Secure has been identified by the vendor. It is a combination of exceeding the allowed number of VLANs per SSID and a bug in the current code that disables some SSIDs due to a buffer overflow. … Continue reading →

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Wireless service disruption: Monday, June 11 2012 08:30 AM

Posted on June 11, 2012 by Casey Carvalho

At approximately 8:30AM on Monday, June 11, we became aware of an intermittent wireless connectivity problem.  Following a preliminary investigation, one of the redundant links connecting to one of the wireless controllers was disabled around 9:00AM to eliminate the intermittent connection … Continue reading →

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TRS-YDI Wireless Controller Fail-Over – 2012-April-20 9:30am

Posted on April 20, 2012 by kwoo

Due to a problem with the WiFi network in TRS and YDI some people may find the WiFi network has stopped working and have to login again. We are investigating the problem. However, it appears the network interface to the … Continue reading →

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Campus Wi-Fi Service Congestion

Posted on February 3, 2012 by kwoo

Some users of the Campus Wi-Fi network are experiencing poor performance and connection problems due to the large number of people connecting to Wi-Fi access points in certain locations. The areas exhibiting the greatest congestion are: 1. Library Building – … Continue reading →

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TRS and YDI building network and IP phone outage: Monday, Jan. 23 14:35 pm – 14:45 pm

Posted on January 23, 2012 by Casey Carvalho

A hardware CPU failure in one of the TRS routers was experienced today, at approximately 14:35 PM. The outage lasted approximately 10 minutes, while services failed over to a backup CPU. The service outage affected the TRS and YDI buildings, … Continue reading →

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Intermittent access issue for MAC OSX 10.7.2 (Lion) users

Posted on January 10, 2012 by Branka Halilovic

A small number of Mac users have expressed some intermittent issues while connecting to the Wireless RU-Secure and RYERSON networks, as well as the Wired captive portal network on campus. The symptoms are showing as declined connection and/or not being … Continue reading →

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