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Category Archives: my.ryerson
Brief service disruption of uPortal, CAS and HR services: Wed., May 16 11:36 AM – 11:39 AM
A reboot of the SSL Accelerator appliance servicing uPortal (my.ryerson), CAS (Central Authentication Service) and HR, caused a brief service outage this morning, Wednesday May 16, between 11:36 AM – 11:39 AM. During this period, new connections were not successful. Existing … Continue reading
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my.ryerson short service interruption: Wednesday, Feb. 29, 2012 10:17 AM – 10:22 AM
Services on the my.ryerson portal were restarted this morning between 10:17 AM and 10:22 AM to implement a fix related to the problems we experienced yesterday evening. The cause of the problem was traced to the Blackboard My Announcements … Continue reading
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my.ryerson.ca service interruption – Feb. 28, 2012 9:23 PM
Starting at approximately 9:23 PM today, CCS began receiving reports that the my.ryerson portal was unavailable. Update: The service disruption may have actually started earlier, possibly aroud 8PM. We’re still investigating the incident, but services were restarted and my.ryerson was available around 10:15PM. Update … Continue reading
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my.ryerson.ca login problem – Thursday, Jan. 12 2012 2:22 PM – 2:45 PM
The Central Authentication System (CAS) that allows you to log into my.ryerson.ca and other systems experienced a problem starting at approximately 2:22 PM today. Services were restarted and fully available at 2:45 PM. Please accept our apologies for the problems … Continue reading
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my.ryerson Online Resources unavailable: Monday, Dec. 12, 2011 16:55 PM
The “Manage My Online Resources” service within the my.ryerson portal became unavailable around 4:55 PM today, due to a disc hardware failure on the server. Technical Support staff are currently in the process of recovering the system. Update: Services were … Continue reading
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Scheduled my.ryerson.ca service interruption – Nov. 11, 2011 between 10:30 p.m. and 10:40 p.m.
In order to deploy content for the Faculty Course Survey portlet, the uPortal application instances will be restarted between 10:30 p.m. and 10:40 p.m. tonight. Some users may experience intermittent access issues to the my.ryerson portal during the restart of … Continue reading
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my.ryerson.ca service interruption – Nov. 11, 2011 at 8:50 a.m. and 10:05 a.m.
In order to deploy a new portlet on the my.ryerson portal, the uPortal application instances were restarted twice this morning around 8:50 a.m. and around 10:05 a.m. Some users may experienced intermittent access issues to the my.ryerson portal during restart … Continue reading
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my.ryerson.ca login problems – Friday, Oct. 28, 2011 1:15 PM to 2:15 PM
The Central Authentication Service (CAS) on one of Ryerson’s CAS servers stopped working at approximately 1:15 PM today. The service was restarted at 2:15 PM. During the time the service was unavailable some people were unable to log into the … Continue reading
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Can’t Log in to my.ryerson.ca and other systems
The Central Authentication System that allows you to log into my.ryerson.ca and other systems is offline due to a hardware problem. Continue reading
Posted in Blackboard, eHR, eResources, my.ryerson, RAMSS
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my.ryerson service issues – Status Update – September 26, 2011
Following a change to the my.ryerson portal site on Friday morning, September 23, 2011, we started experiencing intermittent service disruptions with the portal. A work around system fix was implemented early this morning and we believe that the my.ryerson portal system was stabilized. Continue reading
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