Category Archives: Google Apps

Scheduled www.ryerson.ca and the my.ryerson portal outage: Friday, January 18, between 6 am and 7 am

To mitigate issues that caused my.ryerson and CAS services interruptions on Dec 26, 2012 and Jan 1, 2013, CCS will be moving www.ryerson.ca and uPortal to a new load balancer on Friday, January 18, between 6 AM and 7 AM. … Continue reading

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CAS service interruption: Dec. 16 11:7 PM – Dec 17 2:12 AM

Central Authentication Service (CAS) application server’s threads had reached the max and could not handle new requests at 11:57 PM on December 16, 2012. Services were restored at 2:12 AM on December 17, 2012. This affected all CASified applications, including … Continue reading

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LDAP authentication outage: Wednesday, Dec. 12, 2012 7:15 AM – 8:11 AM – Update

Update:  This affected CASified applications, including Gmail, Blackboard, my.ryerson.ca, Confluence, Jira and impacted wireless Access. =============================================================== The LDAP (Lightweight Directory Access Protocol) proxy servers used for authentication, including authentication of CAS systems (my.ryerson.ca), stopped responding around 7:15 am.   Services were restored around … Continue reading

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Google Apps service disruption – Monday Dec. 10

Google mail experienced issues on Monday Dec. 10 from 11:54AM – 12:00 Noon and from 12:04 PM to 12:16 PM. Users may have experienced slow performance or may have experienced errors with Gmail, Calendar and Google Documents. We apologize for … Continue reading

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New Gmail compose and reply features – November 27, 2012

Google has rolled out a new Gmail compose and reply feature. When  Ryerson Gmail users login to their accounts, they will notice a new popup window asking them to try out the new compose experience. More information about a new … Continue reading

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my.ryerson.ca and CAS service interruption: Tuesday Nov. 27 00:00 AM – 00:15 AM

Due to an issue with an Oracle database process, a planned service interruption is being scheduled for approximately 15 minutes, starting tonight at midnight.  During this period Ryerson’s Central Authentication System (CAS) will be unavailable. While applications accessed through my.ryerson.ca (including  RAMSS, Blackboard, … Continue reading

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