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Recent Alerts
- Network outage at KHS & KHE 3rd floor on Friday February 21, 2025
- blog.torontomu.ca outage Thu. Jan. 23 6:30PM to Fri. Jan. 24 7:50AM
- Bell phones outage on Monday January 6, 2024
- WiFi Outage for Some Users on Tuesday December 17, 2024 from 8:00 to 9:15 AM
- D2L Brightspace was unavailable to some on Tuesday, Dec. 3, 2024 approximately between 10:59 – 11:16 a.m. EST
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Network outage on Thursday November 25, 2021 at 9:50 AM
On Thursday November 25, 2021 at 9:50 AM CCS received alerts about failure to connect to Internet resources. The CCS network and IT-security teams are investigating the issue. Update: 10:15 AM Outage traced back to external Internet servers responsible for … Continue reading
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Tagged network
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Network outage at the library on Friday November 19, 2021 at 4:00AM
On Friday November 19, 2021 at 4:00 AM CCS noticed that the network switch servicing the library has failed. Staff will be on-site to replace the defective equipment. Update at 8:00 PM The network switches have been replaced and services … Continue reading
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VAPPS service disruption: Tuesday, November 2, 2021
As of approximately 7:30 PM on Tuesday Nov. 2 the VAPPS services are unavailable. The problem was discovered during morning checks and CCS technicians have identified it as a communication issue between two of the servers, which is preventing users … Continue reading
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Turnitin Service Disruption
On September 28th, from 06:54 a.m. to 07:36 a.m. Turnitin experienced an Unexpected Service Disruption that might have affected the ability to submit, view submissions or create assignments. The issue has been resolved. We apologize for any inconvenience this might have caused. – … Continue reading
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Issue with the loading of Google images – fixed
On Friday, September 24, 9:00 a.m., CCS received reports that some users are not able to load images in their Google Docs, Sheets and Slides. These editors load the images as blank squares. UPDATE: This issue is now fixed as of … Continue reading
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Printing problem: Friday, Sept. 17, 2021
CCS has received reports of users not being able to print to network printers. After troubleshooting and researching the cause of the problem, it is determined that the September Microsoft Windows security updates have caused an issue with network printing … Continue reading
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WiFi outage for Android devices on September 15, 2021
On Wednesday September 15, 2021, CCS noticed that some Android phones are unable to connect to the WiFi network. The issue was reported to the vendor for a resolution. Update: September 17, 2021 aa:30 AM Authentication issues for Android devices … Continue reading
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Tagged android, wifi
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CAS authentication time-out on Friday, September 3, 2021
On Friday, September 3, 2021 some users may get “Gateway timeout” upon logging in through CAS. Affected users will have to retry logging in. CCS team is working to resolve this issue Update: at 14:35 A fix was implemented to … Continue reading
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RUFIS outage on Friday, August 13, 2021 from 00:03 AM to 9:40 AM
On Friday August 13, 2021 an access outage to RUFIS occurred between 00:03 AM to 9:40 AM. The problem was traced to a failed automatic update. We apologize for any inconvenience this may have caused. -Computing and Communications Services
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Phone issues – call centres and switchboard – Monday, June 7, 2021
CCS is experiencing issues with the phone system used by the Help Desk (Student and Facutly/Staff) and the Switchboard. The Telecom team is investigating with the vendor. Update: at 10:50 AM All services resumed. Jabber users need do to “Reset … Continue reading
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