On July 9, 2022 at 2:52 AM, the primary data centre firewalls failed and services moved to the secondary data centre firewall. This caused an outage during the transition from 2:52 to 3:02 AM. The IT security team is working with the vendor to resolve the issue.
Update:
At 10:25 on July 9, 200 the primary data centre firewall was taken out the high availability configuration to prevent it from trying to regain the primary status. This caused another outage between 10:27 to 1:32 AM. The vendor is working to resolve the issue.
We apologize for any inconvenience this may have caused.
-Computing and Communications Services