Category Archives: All Categories

Interruption to Core Applications – 9:38 am, 17-August-2011

Posted on August 17, 2011 by

At 9:38 am, there was a 2 min. interruption in access to most core applications including Rmail and Blackboard. It was caused by a configuration error in a data centre network switch that caused the switch to reboot. The configuration … Continue reading →

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Intermittent Internet Access – 3:05 pm, August 15, 2011

Posted on August 15, 2011 by

At around 3:05 pm, access to the Internet became unreliable. Upon investigation, the problem was found to be external to the Ryerson network.  GTANet has been contacted about the problem and reported that it was a BGP connection problem that … Continue reading →

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Intermittent Access to Core Applications – 11:47 am, August 12, 2011

Posted on August 12, 2011 by

At approximately 11:47AM the SSL accelerator that services Ryerson WebMail had a problem with it’s dual network interfaces. The links between the data centre switches were flooded , resulting in intermittent connectivity to various core applications. One of the network … Continue reading →

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GroupWise Web access outage

Posted on August 12, 2011 by Jim Buchanan

At approximately 9:42 a.m. today, August 12, 2011, a problem was detected with the GroupWise web server. Continue reading →

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Scheduled power outage at 110 and 111 Bond Street on August 24, 2011

Posted on July 28, 2011 by

Due to installation of the hydro smart meters, a short power outage (1 to 2 minutes) will occur at 110 and 111 Bond Street on August 24, 2011 some time between 8 a.m. and 12 p.m. Continue reading →

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Library Catalogue Server outage

Posted on July 26, 2011 by Casey Carvalho

The Library Catalogue server experienced a brief outage today, Tuesday July 26, 2011 between 9:09 AM and 9:38 AM due to a network cable failure. Continue reading →

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Network Outage at the CUE building

Posted on July 21, 2011 by

At around 4:30 PM, the wireless microwave bridge that feeds the CUE building was unavailable. Continue reading →

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Groupwise Post Office Outage (PO3) – July 19, 4:10 PM to 4:30 PM

Posted on July 19, 2011 by

At 4:10 pm today, the server hosting the Groupwise Post Office 3 went down due to a faulty drive. The server was brought back up around 4:30 PM when the faulty drive was replaced.

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Domain Name Services intermittent resolution problem

Posted on July 19, 2011 by Casey Carvalho

We are currently experiencing intermittent issue with DNS (Domain Name Services) resolution of outside domains. The issue is being investigated and we will provide an update shortly.

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TRS Wireless Outage – 5:00 PM, July 13, 2011

Posted on July 13, 2011 by

At approximately 5:00 pm connectivity for wireless users in TRS was interrupted again for approximately 35 min due to the same issue as previously on the two Wireless Controllers. The wireless controllers will be rebooted later tonight to clear the … Continue reading →

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