Category Archives: All Categories

Domain Name Services intermittent resolution problem

Posted on July 19, 2011 by Casey Carvalho

We are currently experiencing intermittent issue with DNS (Domain Name Services) resolution of outside domains. The issue is being investigated and we will provide an update shortly.

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TRS Wireless Outage – 5:00 PM, July 13, 2011

Posted on July 13, 2011 by kwoo

At approximately 5:00 pm connectivity for wireless users in TRS was interrupted again for approximately 35 min due to the same issue as previously on the two Wireless Controllers. The wireless controllers will be rebooted later tonight to clear the … Continue reading →

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TRS Wireless Outage – 12:15 PM, July 13, 2011

Posted on July 13, 2011 by kwoo

At approximately 12:15 PM connectivity for wireless users in TRS was interrupted for approximately 20 minutes due to an issue with the Wireless Controllers in TRS. Continue reading →

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eHR Service Outage: July 13 01:37 AM – 07:00 AM

Posted on July 13, 2011 by Casey Carvalho

At roughly 1:37 AM this morning the eHR database crashed and the eHR system became unavailable until 7 AM when it was restarted. Continue reading →

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RAMSS Outage

Posted on July 12, 2011 by Brian Lesser

At roughly 3:30AM this morning the RAMSS database started reporting errors and the systems became unresponsive.  As a result RAMSS is not available. We will likely have to restart and test the database system before RAMSS can be made available … Continue reading →

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Mail Delivery Backlog – Resolved

Posted on July 4, 2011 by Brian Lesser

The E-mail queue backlog was cleared at roughly 9:45 pm today. E-mail message delivery has returned to normal. Continue reading →

Posted in All Categories, GroupWise, RMail | Tagged , , | 2 Comments

Mail Delivery Backlog

Posted on July 4, 2011 by Brian Lesser

As of roughly noon today, the servers that filter mail arriving at Ryerson for junk mail and viruses are processing mail more slowly than normal due to a large amount of backlogged mail Continue reading →

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Access to Major Systems Restored – July 3, 2011 – 5:30 pm

Posted on July 3, 2011 by Casey Carvalho

At 3:45 pm, July 3, 2011, access to major systems including R-Mail and my.ryerson.ca was interrupted again due to a problem with a redundant link on the firewall cluster that protects those systems. Continue reading →

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Access to Major Systems Caused by Data Centre Firewall Problem – July 3, 2011 – 2:39 pm

Posted on July 3, 2011 by kwoo

At 1:45 pm, July 3, 2011, access to major systems including R-Mail and my.ryerson.ca was interrupted due to a problem with a redundant link on the firewall cluster that protects those systems. The problem was resolved @ 2:53 pm. Access to … Continue reading →

Posted in All Categories, eHR, eResources, LDAP, my.ryerson, RAMSS, RMail | 5 Comments

RU-VPN service outage, June 29 2011 16:10 PM – June 30 2011 09:00 AM

Posted on June 30, 2011 by Casey Carvalho

RU-VPN service was unavailable from Wednesday, June 29 2011 16:10 PM to Thursday, June 30 2011 9:00 AM due to an application failure. Continue reading →

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