Category Archives: All Categories

Ryerson Web site service disruption, Sept. 8, 15:05 PM – 15:27 PM

One of the www.ryerson.ca Web servers experienced a sudden increase in memory usage and crashed shortly after 3 PM this afternoon, Thursday, Sept. 8, 2011. The server was restarted and was back online at approximately 3:27 PM. We apologize for the service disruption. -Computing … Continue reading

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FAX Services Outage: September 7, 2011 9:25 AM – 10:00 AM

A hardware error with the server providing FAX services to various administrative areas caused a service interruption today from approximately 9:25 AM to 10:00 AM. During this period, outgoing and incoming faxes would have been deferred, and retries would normally … Continue reading

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GroupWise Post Office Unavailable until 8:30 AM

File system maintenance delayed the restart of GroupWise Post Office 3 until 8:30 AM this morning (Saturday Sept. 3, 2011). Normally the post office is available at 5 AM.

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Network Service Interruption in POD building (1st floor): Aug. 31, 2011 09:37 AM – 09:42 AM

At 9:37 am an outage was caused by an attempt to prevent a re-occurrence of yesterday’s outage. Service was restored at 9:42 am.

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Network Service Interruption in POD building (1st floor): Aug. 29, 2011 13:15 PM) – UPDATE

Starting around 1:15 PM today, Aug 29, 2011, a network failure occured on the first floor of the POD building.  The network outage seems to be limited to the .60 subnet, and is affecting the Cashiers and Registrar area. The … Continue reading

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Groupwise service interruption: Aug. 29, 2011 7:11 am – 8:20 am

At approximately 7:11 a.m. today, August 29, 2011, an application problem caused the GroupWise server to crash. Continue reading

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Network Interruption to YDI and TRS – 12:30 pm, August 24, 2011

At 12:30 pm, some users in TRS and YDI experienced a 10 minute interruption in their network service. Continue reading

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Authentication Service Disruption

Due to a server configuration problem no one was able to log into my.ryerson.ca from roughly 2:00 to 2:20 PM today. Continue reading

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Interruption to Core Applications – 9:38 am, 17-August-2011

At 9:38 am, there was a 2 min. interruption in access to most core applications including Rmail and Blackboard. It was caused by a configuration error in a data centre network switch that caused the switch to reboot. The configuration … Continue reading

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Intermittent Internet Access – 3:05 pm, August 15, 2011

At around 3:05 pm, access to the Internet became unreliable. Upon investigation, the problem was found to be external to the Ryerson network.  GTANet has been contacted about the problem and reported that it was a BGP connection problem that … Continue reading

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