Category Archives: All Categories

OGF & Markview service disruption: Oct. 6, 2011 5:00 pm – 6:00 pm

Posted on October 6, 2011 by Casey Carvalho

A database level issue caused the OGF and Markview systems to stop responding around 5 PM today (Oct. 6, 2011). The problem cleared on its own around 6 PM. We are following up with the vendor to see if the … Continue reading →

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Phishing E-mail Alert – October 6, 2011

Posted on October 6, 2011 by

There is currently an e-mail circulating purportedly from Paypal Security with the subject of: Paypal suspicious transaction. It is an attempt to obtain your personal information such as your PayPal ID and password, SIN number, and credit card information. This … Continue reading →

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Groupwise Service interruption – Sept. 30, 8:40 AM to 9:25 AM

Posted on September 30, 2011 by Jim Buchanan

This morning at approximately 8:40 a.m. one of GroupWise servers crashed. This impacted web access to email and internet email.
The server was restarted at approximately 9:25 a.m. and service was restored. Continue reading →

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Blackboard service disruption: Sept. 28, 2011 1:00 am – 4:45 am

Posted on September 28, 2011 by Casey Carvalho

One of the Blackboard servers stopped responding around 1 AM today (Sept. 28, 2011), causing a few users to experience intermittent access to the system. Other Blackboard servers were not affected. The service was fully restored at 4:45 AM.
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my.ryerson service issues – Status Update – September 26, 2011

Posted on September 26, 2011 by Jim Buchanan

Following a change to the my.ryerson portal site on Friday morning, September 23, 2011, we started experiencing intermittent service disruptions with the portal. A work around system fix was implemented early this morning and we believe that the my.ryerson portal system was stabilized. Continue reading →

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my.ryerson.ca service disruption: Sept. 25, 2011 2:00 PM – 5:40 PM

Posted on September 25, 2011 by Casey Carvalho

One of the my.ryerson.ca server instances started experiencing problems around 2 PM, causing intermittent response from the portal until 2:30 PM.  A second service disruption was experienced between 5:10 PM and 5:40 PM. CCS staff is investigating the cause of the problems. We … Continue reading →

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my.ryerson.ca service disruption: Sept. 23, 2011 5 PM – 5:30 PM

Posted on September 23, 2011 by Casey Carvalho

One of the my.ryerson.ca server instance started experiencing some problems again around 5 PM. The application instance was restarted around 5:30 PM and full services were restored.

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my.ryerson.ca service disruption: Sept. 23, 2011 13:02 PM – 13:44 PM

Posted on September 23, 2011 by Casey Carvalho

One of the my.ryerson.ca portal server instances started experiencing some problems around 13:02 PM today (Sept. 23, 2011), causing some users to experience login timeouts. The application instance was restarted at 1:44 PM and full services were restored. We are … Continue reading →

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Network Interruption to Wall Outlets – 8:00 am, September 21, 2011

Posted on September 21, 2011 by

From 8 a.m. to 10:15 a.m., connectivity to the network at some wall outlets in lecture halls, meeting rooms, some offices, and the Digital Media Zone was interrupted. This also impacted the spare podium outlets in classrooms that are used … Continue reading →

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GroupWise Post Office 3 (Academic users) Unavailable Sept. 21, 2011 02:00 AM – 8:20 AM

Posted on September 21, 2011 by Casey Carvalho

The Groupwise Post Office for the Academic community stopped responding at approximately 2 AM and had to be physically reset this morning. Services were restored at 8:20 a.m. We are investigating the reason for the system failure. We apologize for … Continue reading →

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