Category Archives: All Categories

my.ryerson.ca service disruption: Sept. 23, 2011 5 PM – 5:30 PM

Posted on September 23, 2011 by Casey Carvalho

One of the my.ryerson.ca server instance started experiencing some problems again around 5 PM. The application instance was restarted around 5:30 PM and full services were restored.

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my.ryerson.ca service disruption: Sept. 23, 2011 13:02 PM – 13:44 PM

Posted on September 23, 2011 by Casey Carvalho

One of the my.ryerson.ca portal server instances started experiencing some problems around 13:02 PM today (Sept. 23, 2011), causing some users to experience login timeouts. The application instance was restarted at 1:44 PM and full services were restored. We are … Continue reading →

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Network Interruption to Wall Outlets – 8:00 am, September 21, 2011

Posted on September 21, 2011 by

From 8 a.m. to 10:15 a.m., connectivity to the network at some wall outlets in lecture halls, meeting rooms, some offices, and the Digital Media Zone was interrupted. This also impacted the spare podium outlets in classrooms that are used … Continue reading →

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GroupWise Post Office 3 (Academic users) Unavailable Sept. 21, 2011 02:00 AM – 8:20 AM

Posted on September 21, 2011 by Casey Carvalho

The Groupwise Post Office for the Academic community stopped responding at approximately 2 AM and had to be physically reset this morning. Services were restored at 8:20 a.m. We are investigating the reason for the system failure. We apologize for … Continue reading →

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Interruption to Outlets in Lecture Halls, Meeting Rooms, DMZ and Offices Locations

Posted on September 19, 2011 by

Connectivity to the network at some wall outlets in Lecture Halls, Meeting Rooms, some offices, and the Digital Media Zone was interrupted at around 11:04 am today. A work around has been put in place to restore the service while … Continue reading →

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Ryerson Web Site Back online at 4:35 PM September 18, 2011

Posted on September 18, 2011 by Brian Lesser

Ryerson’s Web site is back online as of 4:35 PM today (Sunday, Sept. 18, 2011). The outage which began at 6:30 AM this morning was a result of maintenance conducted on Friday and Saturday evening. The maintenance forced the system … Continue reading →

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Ryerson Web Site ryerson.ca Currently Off-line, 6:30 AM, September 18, 2011

Posted on September 18, 2011 by

At approximately 6:30 am, this morning, the ryerson.ca website was unavailable. CCS support personnel have been notified. Update: the problem was resolved at 4:35 PM. We apologize for the service interruption. Computing and Communications Services

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Update – Campus Wireless Service Interruption – 6:38 pm, September 14, 2011

Posted on September 14, 2011 by

During this period of instability on the wireless network, users may suddenly find that they’ve lost connectivity to the wireless network. If this happens, please log back into the wireless network. Depending on the OS of the computer, users may … Continue reading →

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Campus Wireless Interruption 1:40 pm, September 14, 2011

Posted on September 14, 2011 by

At 1:40 pm there was a repeat of yesterday’s interruption to the wireless service. However, this time it was campus wide. CCS personnel are trouble-shooting with the manufacturer to rectify the problem.

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Groupwise issues – Admin users. Sept. 14, 2011 – 10:30 AM – 12:00 Noon

Posted on September 14, 2011 by Jim Buchanan

This morning between 10:30 and 12:00 noon (September, 14, 2001) we experienced slow performance and intermittent disconnects on one of the Groupwise  mail servers hosting the Administrative users. The root cause was a large number of email and calendar delete … Continue reading →

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