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Recent Alerts
- WiFi outage on Tuesday October 22, 2024 from 1:01 to 1:14 PM
- CE Azure labs outage on Thursday September 5, 2024
- Slow connectivity to applications on Tuesday September 3, 2024
- WiFi Network outage on Wednesday August 28, 2024 from 5:20 to 7:15 AM
- ServiceNow (Ask HR and IT Help) outage on Monday August 26, 2024
Category Archives: All Categories
Cold Fusion Service Outage: Tuesday, Sept. 3, 2013 9:16 PM – 10:08 PM
The HR Cold Fusion application was not available this evening from approximately 9:16 PM to 10:08 PM. A reboot of the Cold Fusion server was done to restore services. While the server rebooted, a short outage would also have … Continue reading
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Network Outage in TRS: Tuesday, Sept. 3, 2013 09:30 AM – 10:30 AM
On Tuesday, September 3, 2013 at 9:30 AM, the network switch that services the North/East corner on the 7th floor of the TRS building lost its configuration. This caused a network outage to workstations and phones on this portion of … Continue reading
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Cold Fusion service outage: Friday, Aug. 30 2013 6:01AM – 8:00AM
The following Cold Fusion applications were not available this morning, Friday August 30, 2013 starting at 6:01 AM: ccs.cf.ryerson.ca hr.cf.ryerson.ca ss.cf.ryerson.ca alfresco.cf.ryerson.ca A restart of the Cold Fusion services was done and services were restored at 8:00 AM. The cause … Continue reading
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Network outage for HR
On Tuesday, August 27, 2013 at 9:05 AM, the network switch that services the HR department on the 16th floor of the YDI building lost its configuration. This caused a network outage to workstations and phones on this floor. The … Continue reading
Network Outage for Bookstore
On Wednesday, August 21, 2013 at 10:00 AM, the firewall appliance protecting the Bookstore failed. This caused a network outage to workstations inside the Bookstore. The firewall has been replaced and services resumed at 10:05 AM We apologize for the … Continue reading
RMS Outage – Admin, Self Serve and Activation
An RMS service became unresponsive, starting around 1:00 PM today. Service was fully restored around 1:40 PM. RMS is the system that makes possible account activation at http://www.ryerson.ca/accounts/ and provides the password change and other features via “manage my online resources” inside … Continue reading
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RMS Administration, Activation and Self Service disruption, Thursday, August 1 2013 14:41 PM – 14:52 PM
An application level error between application servers and a back-end server caused RMS web applications to be slow or unresponsive, starting around 2:41 PM today. Services were fully restored around 2:52 PM. RMS is the system that makes possible account activation … Continue reading
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Network Outage for HR and Finance
On Friday, July 26, 2013, between 7:35 AM and 8:31 AM, a scheduled upgrade to the firewall appliance protecting the HR and Finance departments failed. This caused a network outage to these two departments during that time We apologize for … Continue reading
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Blackboard service outage: Monday, July 15 2013 1:09PM
The Blackboard system went down at around 1:09 PM this afternoon, Monday, July 15. The cause of the problem seems to be related to a SAN (Storage Area Network) switch failure. We are investigating the problem and working on restoring … Continue reading
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RMS Administration, Activation and Self Service outage: Thursday, July 11, 2013 3:20 AM – 6:00 AM
Ryerson’s Resource Management System (RMS) became unresponsive at approximately 3:20 AM this morning. The services were restarted and were back online at 6:00 AM. The cause of the problem is being investigated. RMS is the system that makes possible account activation … Continue reading
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