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Network outage on Wednesday January 29 from 6:41 PM to Thursday January 30 at 7:50 AM at POD 2nd floor
On Wednesday, January 29, 2014, at 6:41 PM a portion of a network switch servicing 20 connections at the 2nd floor POD building failed. The switch had to be replaced and services were resumed on Thursday, January 30, 2014 at … Continue reading
Posted in All Categories, network
Tagged network
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Ryerson Gmail service interuption on Friday, January 24, 2014
On Friday, January 24, 2014 starting at approximately 2:00 PM the Ryerson Gmail service became unavailable. This service disruption only applies to Gmail and appears to affect the consumer Gmail as well. CCS is attempting to contact Google support and … Continue reading
Posted in All Categories, Google Apps
Tagged Google Apps
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External voice mail pre-greeting prompt change: Tuesday, January 21, 2014 from 8:30 AM to 9:45 AM
On Tuesday, January 21, 2014 between 8:30 AM and 9:45 AM the external voice mail greeting pre-prompt recording has been over-written by one of the phone administrators’ own greetings. The prompt has been restored back to the default one at … Continue reading
Posted in All Categories, phones
Tagged phones
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Licensing server disruption – Sunday, Jan. 19, 2014 4:00PM – Monday, Jan. 20, 2014 8:00AM
On Sunday, January 19th 2014, around 4 PM, one of the licensing servers stopped responding, affecting the use of the following applications: Autodesk products Matlab SPSS Fashion Studio IBM Rational Rose Services were restored this morning at 8 AM for … Continue reading
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Scheduled Blackboard system maintenance – Friday, January 17, 2014, 5 AM – 8 AM
The Blackboard database will be moved to new storage on Friday, January 17, 2014 between 5 AM and 8 AM. Blackboard will not be available during this period. All other systems and applications accessed through the my.ryerson portal (including RAMSS) will … Continue reading
Posted in All Categories, Blackboard
Tagged Blackboard
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Network outage on Thursday, January 9, 2014 from 11:04 AM to 12:22 PM
On Thursday, January 9, 2014, during an attempt to add a VLAN to a network switch, a broadcast storm occurred. This caused a slow down for various services, including CFAPS where user data and shared departmental folders exist. The outage … Continue reading
Posted in All Categories, network
Tagged network
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Network outage on Wednesday, January 8, 2014 2:25 PM – 2:35 PM
On Wednesday, January 8, 2014, during an attempt to add a redundant link to a network switch, a configuration error occurred. This caused a network outage for the One Card readers in the East side of the campus . The … Continue reading
Posted in All Categories, network
Tagged network
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Network Outage Sunday 5 January, 2014 from 11:15 to 11:18 PM
On Sunday January 5, 2014, an emergency reboot of the packet shaping appliances had to be done to clear some intermittent memory errors. This caused a disconnection from the Internet from 11:15 AM to 11:18 PM. Please accept our apologies for … Continue reading
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LDAP error: Thursday, Jan. 2, 2014 4:25 AM – 9 PM
Starting around 4:25 AM on Thursday, Jan. 2, 2014, one of the LDAP servers experienced some database indexing problems, causing some e-mail messages to queue up and not be delivered in a timely manner. The server was rebooted around 9 … Continue reading
Posted in All Categories, LDAP
Tagged LDAP
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Network Outage – Wednesday, December 18, 2013 from 10:23 AM to 11:35 AM
On Wednesday December 18, 2013, during an attempt to add a software license for a redundant firewall, the primary firewall stopped passing traffic. This caused a network outage for the wired connections at the library offices, SCC, Architecture, Health Centre, … Continue reading