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Recent Alerts
- Update: D2L Brightspace Unavailable Thursday, March 20, 2025 from 3:04 AM to 3:10 AM EDT
- Network outage at KHS & KHE 3rd floor on Friday February 21, 2025
- blog.torontomu.ca outage Thu. Jan. 23 6:30PM to Fri. Jan. 24 7:50AM
- Bell phones outage on Monday January 6, 2024
- WiFi Outage for Some Users on Tuesday December 17, 2024 from 8:00 to 9:15 AM
Category Archives: All Categories
Network outage at SMH building on Wednesday July 26, 2017 at 9:50 AM
On Wednesday July 26, 2017 at 9:50 PM, CCS received alerts that the network at SMH building is down. Network Services team is investigating the issue. Update: Power loss was the cause of the outage, Network Services rebooted the Power … Continue reading
Posted in All Categories, network
Tagged network
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WiFi interruption on Tuesday July 18, 2017 from 5 AM to 9 AM
On Tuesday July 18, 2017 at 5:00 AM, many wireless access points in the East side of the campus went offline. This had little to no impact on WiFi access as there were many other wireless access points in these … Continue reading
Posted in All Categories, wireless
Tagged Wireless
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Access to Ryerson systems interrupted on Friday July 14, 2017 from 3:50 to 3:58 PM
On Friday July 14, 2017 at 3:50 PM a mis-classification to certain network traffic prevented new connections to Ryerson’s systems such as my.ryerson.ca. The issue was rectified at 3:58 PM and services resumed. We apologize for the inconvenience. Computing and … Continue reading
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Network outages in Oakham, ILLC and SCC: Wednesday, June 28, 2017 at 3:20 AM
A power failure at 3:20 AM caused a network outage in some locations within Oakham House, the ILLC and SCC buildings. We are working to restore service. Please accept our apologies for the problems this outage has caused. -Computing and … Continue reading
Posted in All Categories, network
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OfficeLinx Voicemail outage on Friday June 16, 2017 at 7:00 AM
On Friday June 16, 2017 at 7:00 AM CCS noticed that users on the new SIP voice mail system (OfficeLinx) couldn’t access their voice mail. Telecom group is working with the vendor to troubleshoot the issue. Update: At 10:45 AM … Continue reading
Posted in All Categories, phones
Tagged phones
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my.ryerson, CAS and Jira service outage: Friday, June 16 2017 06:30 AM
Starting around 6:30 AM, on Friday, June 16 2017, access to my.ryerson and CAS started failing for some users. Jira is also inaccessible. CCS technical administrators are currently investigating the problem. Update: All services were restored around 9 AM, except for Jira … Continue reading
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Issues with logging on to Ryerson systems – Friday June 9, 2017
Due to an issue with CAS, Ryerson’s sign on application, some people may have problems when trying to log on to Ryerson systems with Internet Explorer. If you are experiencing this problem, please try another browser such as Google Chrome, … Continue reading
Posted in All Categories, Brightspace by D2L, CAS, Google Apps, Internet, my.ryerson, RMS
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Servers outage on Friday June 9, 2017 at 8:00 AM
On Friday, June 9, 2017 at about 8:00 AM. a disk storage appliance failure caused many of the data centre servers to reboot. Therefore users are unable to access some of Ryerson’s applications. CCS is investigating the root cause of the problem. … Continue reading
Network and VoIP services disruption: Thursday, June 8, 2017 from 11 AM to 11:45 AM
On Thursday June 8, 2017, starting at 11:00 AM network and VoIP telephony services were intermittently affected in various locations, including Mattamy and TRS. The route cause of the problem was identified as a misbehaving device on the network and full … Continue reading
Posted in All Categories, network
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Servers outage on May 31, 2017 from 2:03 to 2:05 PM
On Wednesday, May 31, 2017 at about 2:03 P.M. a hardware failure caused many of the data centre servers to reboot. Therefore, for a few minutes users were unable to access some of Ryerson’s applications. CCS is investigating the root … Continue reading
Posted in All Categories, LDAP, my.ryerson, OGF
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