Category Archives: All Categories

Network interruption at YDI building on Thursday May 10, 2018 between 4:40 and 5:00 PM

Posted on May 10, 2018 by michael

On Thursday May 10, 2018 at 4:40 PM, a network glitch caused an outage for YDI building.  Network Services team fixed the issue and services resumed at 5:00 PM. We apologize for the inconvenience this outage has caused. -Computing and Communications … Continue reading →

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D2L Brightspace was briefly unavailable – Tuesday April 24, 2018 at 11:40 AM

Posted on April 24, 2018 by Jim Buchanan

The Brightspace Learning Management system hosted by D2L for  Ryerson was briefly unavailable today April 24, 2018 The service interruption was first reported at about 11: 40 AM and was resolved about 11:45 AM We are working with D2L to … Continue reading →

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Academic printing and POS outage on Friday, April 6, 2018 2:45 PM

Posted on April 6, 2018 by Casey Carvalho

An unresponsive application process caused academic student printing and Point of Sale (POS) services to be unavailable, starting around 2:45 PM on Friday, April 6, 2018.   The application was restarted and services were restored at 3:06 PM.   CCS is investigating … Continue reading →

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blog.ryerson.ca outage on Wednesday, April 4 2018 4:13 PM – 4:30 PM

Posted on April 4, 2018 by Casey Carvalho

The blog.ryerson.ca service was not available on Wednesday, April 4, 2018 between 4:13 PM and 4:30 PM. Please accept our apologies for any problems this outage has caused. -Computing and Communications Services

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Network outage at KHW71 labs on Monday March 26, 2018 from 1 to 8 AM

Posted on March 26, 2018 by michael

On Monday March 26, 2018 at 1:00 AM, a malfunctioning  network switch caused a network outage for KHW71 labs.  Network Services team fixed the issue and services resumed at 8:00 AM. We apologize for the inconvenience this outage has caused. -Computing … Continue reading →

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Network outage at West side of campus on Wednesday March 14, 2018 between 6:08 and 6:50 PM

Posted on March 14, 2018 by michael

On Wednesday March 14, 2018 at 6:08 PM, a malfunction in a network distribution switch caused a total network outage for the buildings on the West side of the campus. Network Services team routed the traffic through a redundant network … Continue reading →

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Network outage at 415 Yonge on Sunday March 4, 2018 at 7:30 AM

Posted on March 4, 2018 by michael

On Sunday March 4, 2018 at 5:30 AM, a power outage at 415 Yonge building caused a total network outage for this building. At 7:30 AM the power was restored but one the network switch there didn’t come up and … Continue reading →

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D2L Brightspace – Issue with email – Sunday, February 18, 2018

Posted on February 18, 2018 by Jim Buchanan

On Sunday, February 18, 2018 starting at approximately 1:00 AM emails sent from D2L Brightspace were  being delivered  to Spam folders at Ryerson. This has been reported to D2L and D2L and CCS support teams are working to resolve the … Continue reading →

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Eduroam WiFi outage on Friday February 16, 2018 at 9:30 AM

Posted on February 16, 2018 by michael

On Friday February 16, 2018 at 9:30 AM, a network outage was reported accessing the Eduroam WiFi. Network Services team is investigating the problem. Update: – The issue was resolved at 10:45 AM We apologize for the inconvenience this outage has … Continue reading →

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Network outage at YNG building on Monday February 12, 2018 at 3:55 PM

Posted on February 12, 2018 by michael

On Monday February 12, 2018 at 3:55 PM, a network outage was reported at 415 Yonge St. building. Network Services team is investigating the problem. Update: 7:20 PM: The problem was caused by a malfunctioning network switch. Service was restored … Continue reading →

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