Category Archives: All Categories

D2L Brightspace was briefly unavailable – Tuesday April 24, 2018 at 11:40 AM

The Brightspace Learning Management system hosted by D2L for  Ryerson was briefly unavailable today April 24, 2018 The service interruption was first reported at about 11: 40 AM and was resolved about 11:45 AM We are working with D2L to … Continue reading

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Academic printing and POS outage on Friday, April 6, 2018 2:45 PM

An unresponsive application process caused academic student printing and Point of Sale (POS) services to be unavailable, starting around 2:45 PM on Friday, April 6, 2018.   The application was restarted and services were restored at 3:06 PM.   CCS is investigating … Continue reading

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blog.ryerson.ca outage on Wednesday, April 4 2018 4:13 PM – 4:30 PM

The blog.ryerson.ca service was not available on Wednesday, April 4, 2018 between 4:13 PM and 4:30 PM. Please accept our apologies for any problems this outage has caused. -Computing and Communications Services

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Network outage at KHW71 labs on Monday March 26, 2018 from 1 to 8 AM

On Monday March 26, 2018 at 1:00 AM, a malfunctioning  network switch caused a network outage for KHW71 labs.  Network Services team fixed the issue and services resumed at 8:00 AM. We apologize for the inconvenience this outage has caused. -Computing … Continue reading

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Network outage at West side of campus on Wednesday March 14, 2018 between 6:08 and 6:50 PM

On Wednesday March 14, 2018 at 6:08 PM, a malfunction in a network distribution switch caused a total network outage for the buildings on the West side of the campus. Network Services team routed the traffic through a redundant network … Continue reading

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Network outage at 415 Yonge on Sunday March 4, 2018 at 7:30 AM

On Sunday March 4, 2018 at 5:30 AM, a power outage at 415 Yonge building caused a total network outage for this building. At 7:30 AM the power was restored but one the network switch there didn’t come up and … Continue reading

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D2L Brightspace – Issue with email – Sunday, February 18, 2018

On Sunday, February 18, 2018 starting at approximately 1:00 AM emails sent from D2L Brightspace were  being delivered  to Spam folders at Ryerson. This has been reported to D2L and D2L and CCS support teams are working to resolve the … Continue reading

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Eduroam WiFi outage on Friday February 16, 2018 at 9:30 AM

On Friday February 16, 2018 at 9:30 AM, a network outage was reported accessing the Eduroam WiFi. Network Services team is investigating the problem. Update: – The issue was resolved at 10:45 AM We apologize for the inconvenience this outage has … Continue reading

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Network outage at YNG building on Monday February 12, 2018 at 3:55 PM

On Monday February 12, 2018 at 3:55 PM, a network outage was reported at 415 Yonge St. building. Network Services team is investigating the problem. Update: 7:20 PM: The problem was caused by a malfunctioning network switch. Service was restored … Continue reading

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BPEL service outage: Friday, Feb. 9, 2018

The BPEL service that supports the real time integration between eHR and RMS failed to start at 6:30 am today during the regularly scheduled rebooting process.  The HR eAppoint service has been impacted.   CCS technical staff is working on … Continue reading

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