Category Archives: All Categories

blog.ryerson.ca outage on Wednesday, April 4 2018 4:13 PM – 4:30 PM

Posted on April 4, 2018 by Casey Carvalho

The blog.ryerson.ca service was not available on Wednesday, April 4, 2018 between 4:13 PM and 4:30 PM. Please accept our apologies for any problems this outage has caused. -Computing and Communications Services

Posted in All Categories | Comments Off on blog.ryerson.ca outage on Wednesday, April 4 2018 4:13 PM – 4:30 PM

Network outage at KHW71 labs on Monday March 26, 2018 from 1 to 8 AM

Posted on March 26, 2018 by michael

On Monday March 26, 2018 at 1:00 AM, a malfunctioning  network switch caused a network outage for KHW71 labs.  Network Services team fixed the issue and services resumed at 8:00 AM. We apologize for the inconvenience this outage has caused. -Computing … Continue reading →

Posted in All Categories, network | Tagged | Comments Off on Network outage at KHW71 labs on Monday March 26, 2018 from 1 to 8 AM

Network outage at West side of campus on Wednesday March 14, 2018 between 6:08 and 6:50 PM

Posted on March 14, 2018 by michael

On Wednesday March 14, 2018 at 6:08 PM, a malfunction in a network distribution switch caused a total network outage for the buildings on the West side of the campus. Network Services team routed the traffic through a redundant network … Continue reading →

Posted in All Categories | Tagged | Comments Off on Network outage at West side of campus on Wednesday March 14, 2018 between 6:08 and 6:50 PM

Network outage at 415 Yonge on Sunday March 4, 2018 at 7:30 AM

Posted on March 4, 2018 by michael

On Sunday March 4, 2018 at 5:30 AM, a power outage at 415 Yonge building caused a total network outage for this building. At 7:30 AM the power was restored but one the network switch there didn’t come up and … Continue reading →

Posted in All Categories | Tagged | Comments Off on Network outage at 415 Yonge on Sunday March 4, 2018 at 7:30 AM

D2L Brightspace – Issue with email – Sunday, February 18, 2018

Posted on February 18, 2018 by Jim Buchanan

On Sunday, February 18, 2018 starting at approximately 1:00 AM emails sent from D2L Brightspace were  being delivered  to Spam folders at Ryerson. This has been reported to D2L and D2L and CCS support teams are working to resolve the … Continue reading →

Posted in All Categories, Brightspace by D2L, Google Apps, Spam | Comments Off on D2L Brightspace – Issue with email – Sunday, February 18, 2018

Eduroam WiFi outage on Friday February 16, 2018 at 9:30 AM

Posted on February 16, 2018 by michael

On Friday February 16, 2018 at 9:30 AM, a network outage was reported accessing the Eduroam WiFi. Network Services team is investigating the problem. Update: – The issue was resolved at 10:45 AM We apologize for the inconvenience this outage has … Continue reading →

Posted in All Categories, wireless | Tagged | Comments Off on Eduroam WiFi outage on Friday February 16, 2018 at 9:30 AM

Network outage at YNG building on Monday February 12, 2018 at 3:55 PM

Posted on February 12, 2018 by michael

On Monday February 12, 2018 at 3:55 PM, a network outage was reported at 415 Yonge St. building. Network Services team is investigating the problem. Update: 7:20 PM: The problem was caused by a malfunctioning network switch. Service was restored … Continue reading →

Posted in All Categories, network | Tagged | Comments Off on Network outage at YNG building on Monday February 12, 2018 at 3:55 PM

BPEL service outage: Friday, Feb. 9, 2018

Posted on February 9, 2018 by Hongbo HE

The BPEL service that supports the real time integration between eHR and RMS failed to start at 6:30 am today during the regularly scheduled rebooting process.  The HR eAppoint service has been impacted.   CCS technical staff is working on … Continue reading →

Posted in All Categories | Comments Off on BPEL service outage: Friday, Feb. 9, 2018

Network outage at DSQ 3rd floor on Monday February 5, 2018 at 9:50 AM

Posted on February 5, 2018 by michael

On Monday February 5, 2018 at 9:50 AM, a network switch failed causing a network outage at DSQ 3rd floor. Network Services team replaced the switch and services resumed at 10:20 AM . We apologize for the inconvenience this outage has … Continue reading →

Posted in All Categories, network | Tagged | Comments Off on Network outage at DSQ 3rd floor on Monday February 5, 2018 at 9:50 AM

WiFi outage at YDI and TRSM on Monday February 5, 2018 at 9:00 AM

Posted on February 5, 2018 by michael

On Monday February 5, 2018, at 9:00 AM the wireless connectivity at YDI & TRSM was intermittent. Network services staff moved the wireless access points to a backup wireless controller and services were resumed at 9:25 AM. We apologize for the inconvenience … Continue reading →

Posted in All Categories, wireless | Tagged | Comments Off on WiFi outage at YDI and TRSM on Monday February 5, 2018 at 9:00 AM