Category Archives: All Categories

Google Calendar service disruption on Wed., June 18, 2019

Posted on June 18, 2019 by Hongbo HE

Google is reporting a service issue with Google Calendar, starting at 10:22 AM today. The latest Google Status information is available at: https://www.google.com/appsstatus#hl=en&v=issue&sid=2&iid=cc21ebe3962430b2e4ae2b52e3dde98f We will provide update when they become available. Please accept our apologies for any inconvenience this issue … Continue reading →

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Partial network outage in College Park: May 31, 2019

Posted on May 31, 2019 by Brian Lesser

Around 3:10 am two fibre data links experienced problems. The link that connects the main campus to TRS failed and the link to College Park (CPK) partially failed. There was no impact in TRS because Ryerson has another fibre link … Continue reading →

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CAS outage: Wednesday, May 29, 2019 8:50 am – 9:35 am

Posted on May 29, 2019 by Hongbo HE

Starting around 8:50 AM, on Wednesday, May 29, 2017, Ryerson’s Central Authentication Service (CAS) became unresponsive for some users. This impacted access to my.ryerson, eHR, RAMSS and other applications. The service was restarted at 9:35 am and returned to normal. CCS continues … Continue reading →

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Login failure for Windows 7 computers on Wednesday April 10, 2019

Posted on April 10, 2019 by michael

On Wednesday, April 10, 2019, CCS received reports that some Windows 7 computers are unable to logon. CCS is investigating the issue and will provide an update as soon as possible. We apologize for any inconvenience this is causing. -Computing … Continue reading →

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Google GSuite Service disruption on Tuesday January 29, 2019

Posted on January 29, 2019 by Jim Buchanan

Google reported a service issue with all of the Google Services (including Gmail, Drive, and Calendar) starting at approximately 6:50 AM today. The latest Google Status information is available at: https://www.google.com/appsstatus#hl=en&v=issue&sid=5&iid=df974d012febcd7ad8ef758e5ae79327. The issue was resolved at approximately 7:39 AM. We … Continue reading →

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Network outage at Pitman Hall on Friday January 11, 2019

Posted on January 11, 2019 by michael

On Friday January 11, 2019 at 8:30 AM, CCS received an alert about network outage at Pitman Hall building. Network Services team had to reboot the network switch servicing this building and service resumed at 10:15. We apologize for the inconvenience … Continue reading →

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Phones outage at TRSM on Friday January 4, 2019

Posted on January 4, 2019 by michael

CCS has been informed that all the phones in TRSM building stopped working. The issue has been escalated to the vendor for support. Update: Issue was resolved at 7:30 PM We apologize for any inconvenience this service disruption is causing. … Continue reading →

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Intermittent WIFI issues – Tuesday, November 20, 2018

Posted on November 20, 2018 by Jim Buchanan

The Ryerson Network team is aware of an ongoing issue with the Ryerson Wireless Network. Some users are experiencing difficulty obtaining a connection and/or logging in. Network Engineering is currently investigating the issue with the vendor to resolve the issue. … Continue reading →

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Intermittent WiFi access on Thursday, November 15, 2018 at 3:10 PM

Posted on November 15, 2018 by michael

At approximately 3:10 PM today, Thursday, Nov. 15, 2018, we became aware of an issue with the Ryerson Wireless Network which has some users experiencing difficulty obtaining a connection and/or logging in. Network Engineering is currently investigating the issue with … Continue reading →

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Intermittent Internet access on Friday October 26, 2018

Posted on October 26, 2018 by michael

On Friday October 26, 2018 at 8:00 AM, CCS monitoring systems indicated there is a longer than usual delay to access internet resources. The problem traced to external internet name servers. Network services team moved Ryerson to use another set of … Continue reading →

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