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Recent Alerts
- Update: D2L Brightspace Unavailable Thursday, March 20, 2025 from 3:04 AM to 3:10 AM EDT
- Network outage at KHS & KHE 3rd floor on Friday February 21, 2025
- blog.torontomu.ca outage Thu. Jan. 23 6:30PM to Fri. Jan. 24 7:50AM
- Bell phones outage on Monday January 6, 2024
- WiFi Outage for Some Users on Tuesday December 17, 2024 from 8:00 to 9:15 AM
Category Archives: All Categories
Accounts lockout on October 1, 2019
On October 1st CCS temporarily locked 125 people out of their my.ryerson accounts. That meant they could not access their email, RAMSS, D2L, and other Ryerson services until they worked with the CCS help desk to unlock their account. Earlier … Continue reading
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Account lockouts on September 26 and 27, 2019
On September 26 and 27 CCS temporarily locked 487 people out of their my.ryerson accounts. That meant they could not access their email, RAMSS, D2L, and other Ryerson services until they worked with the CCS help desk to unlock their … Continue reading
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WiFi authentication failure on Wednesday, September 11, 2019
On Wednesday, September 11, 2019 at 11:40 AM, CCS received an alert about RU-Secure Wifi authentication failure. The Network Services team is investigating the issue. Authenticating to Eduroam WiFi network is working in the meantime Update: Network services team fixed … Continue reading
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Network outage at Pitman Hall building on Thursday September 5, 2019
On Thursday September 5, 2019 at 10:30 AM, CCS received an alert about a network outage at the Pitman Hall building. Network Services was able to get the network back to all floors except the 2nd floor at 12:00 PM. … Continue reading
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Podium (PT) desktop service disruption – Tuesday Sept. 3, 2109 8:35 AM
At 8:35 AM today, Tuesday Sept. 3, 2019, various podium (PT) desktops were reported as not getting network connectivity, including KHS239, POD361, POD366, POD367, POD368, POD370 and POD484. The cause of the problem is related to a network connectivity issue. … Continue reading
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CAS service interruption: from 4:00 pm, July 23 to 2:15 pm, July 24
One of the Central Authentication Service (CAS) application servers had connection issue to back-end database server starting around 4:00 pm on July 23. This prevented some users who were on this server from logging in. This server has been take … Continue reading
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E-mail delivery delays – Monday, July 8, 2019
Delayed delivery of email was reported today at 11:15 AM, but our investigation of the problem has discovered that some messages were stuck in a queue since yesterday. The problem was traced to a process on an email filtering appliance. … Continue reading
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Google Calendar service disruption on Wed., June 18, 2019
Google is reporting a service issue with Google Calendar, starting at 10:22 AM today. The latest Google Status information is available at: https://www.google.com/appsstatus#hl=en&v=issue&sid=2&iid=cc21ebe3962430b2e4ae2b52e3dde98f We will provide update when they become available. Please accept our apologies for any inconvenience this issue … Continue reading
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Partial network outage in College Park: May 31, 2019
Around 3:10 am two fibre data links experienced problems. The link that connects the main campus to TRS failed and the link to College Park (CPK) partially failed. There was no impact in TRS because Ryerson has another fibre link … Continue reading
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CAS outage: Wednesday, May 29, 2019 8:50 am – 9:35 am
Starting around 8:50 AM, on Wednesday, May 29, 2017, Ryerson’s Central Authentication Service (CAS) became unresponsive for some users. This impacted access to my.ryerson, eHR, RAMSS and other applications. The service was restarted at 9:35 am and returned to normal. CCS continues … Continue reading
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