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Recent Alerts
- Update: D2L Brightspace Unavailable Thursday, March 20, 2025 from 3:04 AM to 3:10 AM EDT
- Network outage at KHS & KHE 3rd floor on Friday February 21, 2025
- blog.torontomu.ca outage Thu. Jan. 23 6:30PM to Fri. Jan. 24 7:50AM
- Bell phones outage on Monday January 6, 2024
- WiFi Outage for Some Users on Tuesday December 17, 2024 from 8:00 to 9:15 AM
Category Archives: All Categories
Data Centre outage on Monday April 13 from 7:00 to 7:05 AM
On Monday April 13, 2020 the data centre firewall appliance lost connectivity to the network. This may have prevented access to the serves inside the data centre during that time. The firewall vendor has been contacted to find the root … Continue reading
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Tagged Firewall
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Network outage at CE building on April 10, 2020 from 8:00 AM to 4:30 PM
On Friday April 10, 2020 the network switch servicing CE building basement floor didn’t come up after a scheduled upgrade. This caused a network outage for the equipment on this floor. The network switch was rebooted and services resumed at … Continue reading
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RU-VPN2 service disruption: Thursday, April 9th, 2020 3:40 pm – 4:30 pm
Starting at approximately 3:40 PM on Thursday, April 9th, users were not able to authenticate to RU-VPN2 via CAS. This was due to a URL filtering policy that was enabled unintentionally. The policy was disabled and service was restored around … Continue reading
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Tagged VPN
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Ryerson Gmail Service Delay on Wed. April 8th, 2020
On Wed., April 8th, 2020 starting at approximately 11:00 AM emails to Ryerson GMail users are delayed. This service disruption only applies to Ryerson GMail and does not impact the other Ryerson Google Services such as Google Drive, Google Calendar … Continue reading
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Tagged Gmail
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Issue with CAS registration page for Mobile Users Mar. 19 – Mar. 26
Since March 19, 2020, a configuration error in the CAS single-sign on service prevented 62 people from using their mobile devices to reach the second factor registration page. Desktop users were not affected. The issue was rectified today. We apologize … Continue reading
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Tagged CAS
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Issue with ryerson.zoom.us site
The Zoom video conferencing system experienced a problem with custom domains like ryerson.zoom.us being available today, Friday March 20, from approximately 4:10 PM to 4:34 PM. The site has been restored. The zoom.us site continued to function. We will work … Continue reading
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Issues with www.ryerson.ca
The Ryerson web server, www.ryerson.ca is currently experiencing slower than normal response times due to an increased load on the server. CCS is investigating and working to restore full service. We apologize for any inconvenience. Update: This issue was resolved … Continue reading
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WiFi interruption on Tuesday March 10, 2019 from 3:55 to 4:25 PM
On Tuesday March 10, 2020 at 3:55 PM some of the Wireless Access Points all over the campus failed-over to a secondary wireless controller. This caused interruption for the WiFi service in multiple buildings that lasted up to 30 minutes. … Continue reading
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Tagged Wireless
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Some users were incorrectly prompted to reset their password in CAS – Jan. 24, 2020 11:05 am – 11:20 am
Starting January 24, 2020 at 11:05 AM, some users were incorrectly prompted by our Central Authentication System (CAS) to change their password due to an expired password, when in fact, their password was not expired. The problem has been traced … Continue reading
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ColdFusion applications service outage on January 19, 2020
On Sunday, January 19, at approximately 4 PM, the Cold Fusion database server ran out of resources, causing an outage of the Cold Fusion applications. Services were recovered around 9:30 PM. Technicians are investigating the root cause of the problem. … Continue reading
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