Author Archives: Jim Buchanan

Sohpos Anti Virus Software – Thursday, September 20, 2012

Posted on September 20, 2012 by Jim Buchanan

On September 19, 2012 a bad signature file was downloaded from the Sophos web-site by Sophos antivirus software around the world which caused many files to be incorrectly flagged as viruses specifically.  Ryerson users who do not shut down their … Continue reading →

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My.ryerson.ca Service Interruption – Thursday September 13, 2012 3:28PM – 3:57PM

Posted on September 13, 2012 by Jim Buchanan

Service on My.ryerson.ca  was interrupted this afternoon for approximately 30 minutes.  A service invoked when a user logs on to my.ryerson.ca became unresponsive. Full service was restored following a restarted at 3:57 PM.  CCS continues to investigate  the underlying cause … Continue reading →

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Scheduled Wireless Service Disruption – Saturday, September 8, 2012 between 1 AM and 1:05 AM

Posted on September 7, 2012 by Jim Buchanan

At approximately 1 AM on Saturday September 8, 2012 the wireless service across campus will be disrupted for about 5 minutes. CCS will be adding a wireless network in the new MAC building. We apologize in advance for any inconvenience … Continue reading →

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sharedata service disruption: Tuesday, July 24 2012 11:30 PM – 11:35 PM

Posted on July 24, 2012 by Jim Buchanan

A 5 minute interruption of the CFAPS sharedata (S: drive) services will be experienced tonight, Tuesday, July 24 2012, starting at ~11:30 PM, to allow for the increase of system resources on the server (memory). We apologize for the service … Continue reading →

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Groupwise partial service outage: Saturday, June 16, 2012

Posted on June 16, 2012 by Jim Buchanan

A failure with one of the GroupWise servers (GW1) caused GroupWise Web & Internet mail delivery to become unavailable around 7:03 AM on Saturday June 16, 2012   Services were restored at approximately 7:53 AM. We apologize for the service disruption. … Continue reading →

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Ryecast live webcast unavailable – Friday June 15, 2012

Posted on June 15, 2012 by Jim Buchanan

The live webcast of the Ryecast system is currently unavailable. We are investigating the issue an hope to restore service shortly. Friday morning convocation ceremonies are being recorded and will be available to view when the Ryecast service is available. … Continue reading →

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ColdFusion Database Issue – May 9/10, 2012

Posted on May 10, 2012 by Jim Buchanan

Due to an inadvertent error when restoring a database schema, all Cold Fusion data was overwritten as of 3:51 PM on Wednesday May 9.  The Cold Fusion applications affected were running on the following systems: runner.ryerson.ca ccs.cf.ryerson.ca hr.cf.ryerson.ca ss.cf.ryerson.ca alfresco.cf.ryerson.ca … Continue reading →

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Search.ryerson.ca service outage – Wednesday April 25, 2012

Posted on April 25, 2012 by Jim Buchanan

The service that provides search functions for www.ryerson.ca Web sites failed this morning. The Google Mini Search Appliance that provides the service appears to have gone down at roughly 9 AM this morning and was restarted at 10 AM. While the search … Continue reading →

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Groupwise – Partial outage – Tuesday February 8, 11:00 AM to 11:15 AM

Posted on February 8, 2012 by Jim Buchanan

A server outage at approximately 11:00 AM today, Wednesday February 8 caused Groupwise to be unavailable for CCS and executive users.   The server was rebooted and service was restored at about 11:15. We apologize for the service disruption Computing and … Continue reading →

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RAMSS system unavailability, Thursday Nov. 3, 12:00 noon to 3:00 PM

Posted on November 3, 2011 by Jim Buchanan

Due to problems with the PeopleSoft menu structure RAMSS was not available from approximately 12 noon until 3:00 p.m. on Thursday, November 3rd. We apologize for the service disruption. – Computing and Communications Services

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