Author Archives: Jim Buchanan

Groupwise Service interruption – Sept. 30, 8:40 AM to 9:25 AM

Posted on September 30, 2011 by Jim Buchanan

This morning at approximately 8:40 a.m. one of GroupWise servers crashed. This impacted web access to email and internet email.
The server was restarted at approximately 9:25 a.m. and service was restored. Continue reading →

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my.ryerson service issues – Status Update – September 26, 2011

Posted on September 26, 2011 by Jim Buchanan

Following a change to the my.ryerson portal site on Friday morning, September 23, 2011, we started experiencing intermittent service disruptions with the portal. A work around system fix was implemented early this morning and we believe that the my.ryerson portal system was stabilized. Continue reading →

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Groupwise issues – Admin users. Sept. 14, 2011 – 10:30 AM – 12:00 Noon

Posted on September 14, 2011 by Jim Buchanan

This morning between 10:30 and 12:00 noon (September, 14, 2001) we experienced slow performance and intermittent disconnects on one of the Groupwise  mail servers hosting the Administrative users. The root cause was a large number of email and calendar delete … Continue reading →

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GroupWise Web access outage

Posted on August 12, 2011 by Jim Buchanan

At approximately 9:42 a.m. today, August 12, 2011, a problem was detected with the GroupWise web server. Continue reading →

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