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Author Archives: Jim Buchanan
Intermittent WIFI issues – Tuesday, November 20, 2018
The Ryerson Network team is aware of an ongoing issue with the Ryerson Wireless Network. Some users are experiencing difficulty obtaining a connection and/or logging in. Network Engineering is currently investigating the issue with the vendor to resolve the issue. … Continue reading
Posted in All Categories, Internet, network, wireless
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blog.ryerson.ca outage on Monday July 16, 2018, 6:09 PM to 7:04 PM
The blog.ryerson.ca service was not available on Monday, July 16, 2018 between 6:09 PM and 7:04 PM. We are investigating the root cause of the outage. Please accept our apologies for any problems this outage caused. Computing and Communications Services
Posted in All Categories, WordPress blog
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D2L Brightspace was briefly unavailable – Tuesday April 24, 2018 at 11:40 AM
The Brightspace Learning Management system hosted by D2L for Ryerson was briefly unavailable today April 24, 2018 The service interruption was first reported at about 11: 40 AM and was resolved about 11:45 AM We are working with D2L to … Continue reading
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D2L Brightspace – Issue with email – Sunday, February 18, 2018
On Sunday, February 18, 2018 starting at approximately 1:00 AM emails sent from D2L Brightspace were being delivered to Spam folders at Ryerson. This has been reported to D2L and D2L and CCS support teams are working to resolve the … Continue reading
Posted in All Categories, Brightspace by D2L, Google Apps, Spam
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D2L Brightspace – Issue with email – Friday, January 26, 2017
On Friday, January 26, 2018 starting at approximately 9:30 a.m. emails sent from D2L Brightspace were not being delivered at Ryerson. This has been reported to D2L, and they have acknowledged that there was an issue with their email server earlier today. D2L … Continue reading
Posted in All Categories, Brightspace by D2L, Mail
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D2L Brightspace system access issue – resolved
The Brightspace Learning Management system hosted by D2L for Ryerson has been unavailable since approximately 4:15 PM D2L has informed us that due to an infrastructure event, Users may be experiencing issues logging in and/or performance issues while navigating the site. We … Continue reading
Posted in All Categories, Brightspace by D2L
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Wireless network issues – Wednesday, December 13, 2017
Wireless users connecting to RU-SECURE may experience intermittent connectivity or difficulty obtaining an IP address. Network Engineering is investigating the issue and will update as appropriate. We apologize for any inconvenience this may cause. – Computing and Communications Services Update: … Continue reading
D2L Brightspace system was briefly down on Thursday, Nov 30 2017
The Brightspace Learning Management system hosted by D2L for Ryerson was briefly unavailable yesterday, Thursday November 30 2017. The service interruption was first reported at about 6:40 PM and was resolved by about 7:10 PM We are working with D2L … Continue reading
Posted in Brightspace by D2L
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ARES e-Reserve service interruption on Monday November 20, 2017
On Monday, Nov. 20, 2017 around 4:45 PM to Tuesday, Nov. 21, 2017 around 7:30 AM, the ARES e-Reserve was down and inaccessible from D2L Brightspace course. We apologize for any inconvenience this caused. – Computing and Communications Services
Posted in All Categories, ARES e-reserve
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Issues with logging on to Ryerson systems – Friday June 9, 2017
Due to an issue with CAS, Ryerson’s sign on application, some people may have problems when trying to log on to Ryerson systems with Internet Explorer. If you are experiencing this problem, please try another browser such as Google Chrome, … Continue reading
Posted in All Categories, Brightspace by D2L, CAS, Google Apps, Internet, my.ryerson, RMS
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