Author Archives: Casey Carvalho

Starting on Wednesday, April 05, 2021 at 10:00 AM, the departmental shares access experienced performance issues due the implementation and migration to a new backup solution. The migration was suspended today, Thursday, April 06 at 12:34 PM and will be … Continue reading →

We have been made aware that a renewed AutoCAD software license is only valid for the most recent AutoCAD software version from the vendor.  However, as we are running an older version, the new license is preventing access to the still … Continue reading →

As of approximately 2:45 PM on Thursday July 2, 2020 the VAPPS services are experiencing a performance degradation due to a server issue. We are currently working on the problem. Update: 2020-07-03: Full service was restored at 6:20 am after … Continue reading →

On Sunday, January 19, at approximately 4 PM, the Cold Fusion database server ran out of resources, causing an outage of the Cold Fusion applications. Services were recovered around 9:30 PM. Technicians are investigating the root cause of the problem. … Continue reading →

On December 4, starting around 10 AM, several applications relying on CFcentral became nonoperational following a ColdFusion upgrade to the ColdFusion 2018 version. Technicians are investigating the problem. Update: Most applications are now operational. Technicians are resolving issues with ORS/RIS … Continue reading →

While carrying out scheduled maintenance on UPS systems in the data centre, out of phase voltage was experienced, triggering a power failure of some physical server infrastructure which could have impacted some virtual servers. The failure seems to have been … Continue reading →

At 8:35 AM today, Tuesday Sept. 3, 2019, various podium (PT) desktops were reported as not getting network connectivity, including KHS239, POD361, POD366, POD367, POD368, POD370 and POD484. The cause of the problem is related to a network connectivity issue. … Continue reading →

Delayed delivery of email was reported today at 11:15 AM, but our investigation of the problem has discovered that some messages were stuck in a queue since yesterday. The problem was traced to a process on an email filtering appliance. … Continue reading →