Jabber phone client outage on Friday October 20, 2023

On October 20, 2023, the CCS telecom team received alerts that users of the Jabber; phone system client; were unable to login. The telecom team is working with the vendor to investigate and will keep you updated.

Update at 9:30

Problem resolved and users are now able to login with thier torontomu.ca credentials. Users who are using ryerson.ca credentials will not be able to login, and they have to click reset Jabber and use their torontomu.ca credentials instead

We apologize for any inconvenience this has caused.

-Computing and Communication Services

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