CS/RAMSS & Ryerson Mobile Service Disruption: Saturday, Jan. 19, 2013 2:00 AM

A server crash of one of the RAMSS servers was occurred this Saturday morning at approximately 2 AM. As a result RAMSS information was not available in Ryerson Mobile until the service was restarted around 6:50 AM.  The server crash is related to a hardware problem, yet to be identified by the vendor.   As a precaution, we will be migrating the services from this server to a different server this afternoon to avoid other incidents due to the yet unidentified root cause of the hardware problem.   During this move, RU Mobile web services will not be available.   The expected outage will be from approximately 8:00 PM to 11:00 PM.

We apologize for any inconvenience.

-Computing and Communications Services

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