Momentary VoIP Phone and Voice Mail Outage

At around 12:00 p.m. today two telephone related outages occurred simultaneously and lasted for approximately 15 minutes:

1. Some VoIP phones across campus may have gone off-line. External callers may not have been be able to contact some people on VoIP sets. However, persons with VoIP sets could still call out. Locations that may have been affected are: 415 Yonge St., TRS, CED, DMZ and Theatre School.

2. Call Pilot, the voice mail system, went down momentarily. Callers were not able to leave messages on voice-mail, nor were users able to access their own voice-mail boxes.

Bell Support personnel has been called and the cause of the outage is currently under investigation.

We apologize for the inconvenience.

– Computing and Communications Services

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