Tag Archives: network

RMail service disruption: Friday, March 14, 2014 5:30 PM – Monday, March 17, 2014 1:15 PM

Posted on March 17, 2014 by Hongbo HE

Since Friday, March 14 at 5:30 pm, two of the RMail servers experienced intermittent connectivity problem due to a networking issue.  Web Mail (https://mail.ryerson.ca) users connected to these servers were experiencing slow service. GMail users’ access were not affected. The … Continue reading →

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Network outage for Library 2nd floor on Thursday February 13, 2014 from 7:30 AM to 9:30AM

Posted on February 13, 2014 by michael

On Thursday, February 13, 2014, at 7:30 AM, a configuration error in a network switch servicing the library 2nd floor prevented the library computers from renewing their IP address lease. The configuration was fixed at 9:30 AM  and services resumed … Continue reading →

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Network outage for academic labs on Friday January 31, 2014 from 00:04 AM to 2:17 AM

Posted on January 31, 2014 by michael

On Friday, January 31, 2014, at 00:04 AM the network switch servicing the academic labs at KHW-071 and some of the management subnets became unresponsive. The switch recovered on its own at 2:17 AM. Please accept our apologies for the … Continue reading →

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Network outage on Wednesday January 29 from 6:41 PM to Thursday January 30 at 7:50 AM at POD 2nd floor

Posted on January 31, 2014 by michael

On Wednesday, January 29, 2014, at 6:41 PM a portion of a network switch servicing 20 connections at the 2nd floor POD building failed. The switch had to be replaced and services were resumed on Thursday, January 30, 2014 at … Continue reading →

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Network outage on Thursday, January 9, 2014 from 11:04 AM to 12:22 PM

Posted on January 9, 2014 by michael

On Thursday, January 9, 2014, during an attempt to add a VLAN to a network switch, a broadcast storm occurred. This caused a slow down for various services, including CFAPS where user data and shared departmental folders exist. The outage … Continue reading →

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Network outage on Wednesday, January 8, 2014 2:25 PM – 2:35 PM

Posted on January 8, 2014 by michael

On Wednesday, January 8, 2014, during an attempt to add a redundant link to a network switch, a configuration error occurred. This caused a network outage for the One Card readers in the East side of the campus . The … Continue reading →

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Network Outage Sunday 5 January, 2014 from 11:15 to 11:18 PM

Posted on January 6, 2014 by michael

On Sunday January 5, 2014, an emergency reboot of the packet shaping appliances had to be done to clear some intermittent memory errors.  This caused a disconnection from the Internet from 11:15 AM to 11:18 PM. Please accept our apologies for … Continue reading →

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Library network outage Monday, Nov. 4 2013 10:52 AM – 11:06 AM

Posted on November 4, 2013 by michael

On Monday November 4, 2013, during an attempt to add a network switch to the library, electric power was lost in one of the network closets. This caused a network outage for most of the library labs and offices (including … Continue reading →

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Network outage for Fashion and KHW-338 labs: Fri, Oct. 25 2013 6:55 AM – 6:59 AM

Posted on October 25, 2013 by michael

On Friday October 25, 2013 a network  distribution switch had to be rebooted to clear up high CPU utilization. This caused a network outage for the sub-nets servicing the  Fashion lab and KHW-338 lab. The outage lasted from 6:55 AM to 6:59 … Continue reading →

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Network Outage for Fashion and KHW-338 labs

Posted on October 22, 2013 by michael

On Tuesday October 22, 2013 a configuration error in one network  distribution switch caused a network outage for the sub-nets  servicing the  fashion lab and KHW-338 lab. The outage lasted from 7:30 AM to 8:45 AM. Please accept our apologies for the outage. … Continue reading →

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