Categories
Archives
-
Recent Alerts
- WiFi outage on Tuesday October 22, 2024 from 1:01 to 1:14 PM
- CE Azure labs outage on Thursday September 5, 2024
- Slow connectivity to applications on Tuesday September 3, 2024
- WiFi Network outage on Wednesday August 28, 2024 from 5:20 to 7:15 AM
- ServiceNow (Ask HR and IT Help) outage on Monday August 26, 2024
Tag Archives: Blackboard
LDAP authentication outage: Wednesday, Dec. 12, 2012 7:15 AM – 8:11 AM – Update
Update: This affected CASified applications, including Gmail, Blackboard, my.ryerson.ca, Confluence, Jira and impacted wireless Access. =============================================================== The LDAP (Lightweight Directory Access Protocol) proxy servers used for authentication, including authentication of CAS systems (my.ryerson.ca), stopped responding around 7:15 am. Services were restored around … Continue reading
Posted in All Categories, Blackboard, eHR, Google Apps, LDAP, my.ryerson, RAMSS, wireless
Tagged Blackboard, eHR, Google Apps, LDAP, my.ryerson, RAMSS, Wireless
Comments Off on LDAP authentication outage: Wednesday, Dec. 12, 2012 7:15 AM – 8:11 AM – Update
my.ryerson.ca and CAS service interruption: Tuesday Nov. 27 00:00 AM – 00:15 AM
Due to an issue with an Oracle database process, a planned service interruption is being scheduled for approximately 15 minutes, starting tonight at midnight. During this period Ryerson’s Central Authentication System (CAS) will be unavailable. While applications accessed through my.ryerson.ca (including RAMSS, Blackboard, … Continue reading
Posted in All Categories, Blackboard, eHR, Google Apps, my.ryerson, RAMSS
Tagged Blackboard, eHR, Google Apps, my.ryerson, RAMSS
Comments Off on my.ryerson.ca and CAS service interruption: Tuesday Nov. 27 00:00 AM – 00:15 AM
my.ryerson portal unavailable due to system maintenance: Friday, June 15 2012, 6 am – 7:48 am
my.ryerson and all applications accessed through the my.ryerson portal were uvailable this morning, Friday, June 16 between 6 am – 7:48 am due to scheduled work being done during our preventive maintenance window. We apologize for any inconvenience. -Computing and Communications Services
Posted in All Categories, Blackboard, my.ryerson, RAMSS
Tagged Blackboard, my.ryerson, RAMSS
Comments Off on my.ryerson portal unavailable due to system maintenance: Friday, June 15 2012, 6 am – 7:48 am
Scheduled Blackboard outage: Sunday, June 10, 2012 between 6 am and 7 am
On Sunday, June 10, 2012 between 6 am and 7 am, we will apply a software patch that is designed to resolve the Blackboard memory leak issue that has been causing problems since we upgraded to Blackboard 9.1. Blackboard, RAMSS … Continue reading
Posted in All Categories, Blackboard, RAMSS
Tagged Blackboard, RAMSS
Comments Off on Scheduled Blackboard outage: Sunday, June 10, 2012 between 6 am and 7 am
Blackboard application server issues – Thursday, June 5, 2012
At approximately 1 pm today, we started experiencing memory resource issues with one of the five Blackboard application servers. The server crashed and was restarted around 1:10 pm. Users who were connected to this particular server may have had their … Continue reading
Posted in All Categories, Blackboard
Tagged Blackboard
Comments Off on Blackboard application server issues – Thursday, June 5, 2012
Blackboard daily restart scheduled between 3 AM and 4 AM
The recent Blackboard 9.1 SP8 upgrade introduced a bug with the authentication code, causing a memory leak, which over time leads to the problems recently experienced with the Blackboard system. To reduce the risk of similar incidents, the Blackboard application … Continue reading
Posted in All Categories, Blackboard
Tagged Blackboard
Comments Off on Blackboard daily restart scheduled between 3 AM and 4 AM
Blackboard Learn Unavailable, Friday May 25, 2012 between 10:25 am and 10:50 am
This morning around 10 am the Blackboard system was experiencing a memory leak issue, the same issue that was experienced this Wednesday after the Blackboard upgrade. To prevent the problem from getting worse, all five application servers had to be … Continue reading
Posted in All Categories, Blackboard
Tagged Blackboard
Comments Off on Blackboard Learn Unavailable, Friday May 25, 2012 between 10:25 am and 10:50 am
Blackboard application servers issues – Wed, May 23
At approximately 11:56 am today, we started experiencing memory resources issues with some of the five Blackboard application servers. The servers needed to be restarted and users who were connected to these particular servers may have had their sessions dropped. … Continue reading
Blackboard upgrade status: Monday, May 21
Update on Tuesday, May 22 at 2:00 pm: Just after 8 pm on Monday, May 21 CCS started receiving complaints from students that were not able to submit assignments on Blackboard and from one instructor who was not able to enter … Continue reading
Posted in All Categories, Blackboard, RAMSS
Tagged Blackboard, RAMSS
Comments Off on Blackboard upgrade status: Monday, May 21
Blackboard service disruption: Sept. 28, 2011 1:00 am – 4:45 am
One of the Blackboard servers stopped responding around 1 AM today (Sept. 28, 2011), causing a few users to experience intermittent access to the system. Other Blackboard servers were not affected. The service was fully restored at 4:45 AM.
Continue reading
Posted in All Categories, Blackboard
Tagged Blackboard
Comments Off on Blackboard service disruption: Sept. 28, 2011 1:00 am – 4:45 am