A hardware error with the server providing FAX services to various administrative areas caused a service interruption today from approximately 9:25 AM to 10:00 AM. During this period, outgoing and incoming faxes would have been deferred, and retries would normally succeed after services were restored.
We apologize for the service disruption.
-Computing and Communications Services
File system maintenance delayed the restart of GroupWise Post Office 3 until 8:30 AM this morning (Saturday Sept. 3, 2011). Normally the post office is available at 5 AM.
At 9:37 am an outage was caused by an attempt to prevent a re-occurrence of yesterday’s outage. Service was restored at 9:42 am.
Starting around 1:15 PM today, Aug 29, 2011, a network failure occured on the first floor of the POD building. The network outage seems to be limited to the .60 subnet, and is affecting the Cashiers and Registrar area.
The Network Group is investigating and an update will be provided shortly.
UPDATE: A defective network device (GBIC) was replaced at approximately 1:45 PM and services have been restored.
– Computing and Communications Services
At approximately 7:11 a.m. today, August 29, 2011, an application problem caused the GroupWise server to crash. The server was re-started and services were restored at 8:20 a.m.
We apologize for the service disruption.
-Computing and Communications Services
At 12:30 pm, some users in TRS and YDI experienced a 10 minute interruption in their network service. An error was introduced into the configuration of the distribution switch for the two buildings.
Due to a server configuration problem no one was able to log into my.ryerson.ca from roughly 2:00 to 2:20 PM today (Saturday Aug. 20, 2011). The problem has been fixed and we apologize for the disruption.
-Computing and Communications Services
At 9:38 am, there was a 2 min. interruption in access to most core applications including Rmail and Blackboard. It was caused by a configuration error in a data centre network switch that caused the switch to reboot.
The configuration error has been corrected.
Please accept our apologies for the outage.
-Computing and Communications Services
At around 3:05 pm, access to the Internet became unreliable. Upon investigation, the problem was found to be external to the Ryerson network. GTANet has been contacted about the problem and reported that it was a BGP connection problem that has been resolved.
At approximately 11:47AM the SSL accelerator that services Ryerson WebMail had a problem with it’s dual network interfaces. The links between the data centre switches were flooded , resulting in intermittent connectivity to various core applications.
One of the network interfaces on the SSL accelerator was shut down at 12:52PM, resolving the intermittent connectivity issue.
The cause for the flooding is under investigation.
