Category Archives: VPN

RU-VPN2 Sign On Script Error for Windows users on Friday – May 21st, 2021

Posted on May 21, 2021 by Hongbo HE

On Friday May 21st, 2021, we received a few reports where users were getting “Script Error” when signing on to RU-VPN2 via CAS (Central Authentication Services) from Windows. After investigation, we found that this is due to the internal browser … Continue reading →

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RU-VPN Access issues on Thursday March 25, 2021

Posted on March 26, 2021 by michael

On Thursday March 25, some RU-VPN users were unable to access Ryerson resources. The vendor has since provided a hot-fix to resolve the issue. Users will get the hot-fix automatically deployed the next time they login through RU-VPN. We apologize … Continue reading →

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RU-VPN2 service disruption: Thursday, April 9th, 2020 3:40 pm – 4:30 pm

Posted on April 9, 2020 by Hongbo HE

Starting at approximately 3:40 PM on Thursday, April 9th, users were not able to authenticate to RU-VPN2 via CAS.  This was due to a URL filtering policy that was enabled unintentionally. The policy was disabled and service was restored around … Continue reading →

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RU-VPN2 unavailable: Friday, July 22, 2016 at 9:22 AM

Posted on July 22, 2016 by Branka Halilovic

RU-VPN2 which is used to access Ryerson systems while off campus or from unsecured networks on campus became unavailable at 9:22 AM today. We are investigating this issue and an update will be provided once more information is available. Update … Continue reading →

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Rocket SSL VPN outage on Wednesday July 20, 2016 at 2:45 PM

Posted on July 20, 2016 by michael

On Wednesday, July 20, 2016 at 2:45 PM, the appliance providing SSL VPN (Rocket) failed and the service has been unavailable since the failure.  VPN access remains available through RU-VPN or RU-VPN2.  The network team is investigating the issue. Please accept our … Continue reading →

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OpenVPN outage: Thursday, April 23, 2015 15:45 PM – 15:55 PM

Posted on April 23, 2015 by Casey Carvalho

A problem with a switch providing the OpenVPN services caused a 10 minute service outage today, Thursday, April 23rd, starting around 3:45 PM.   Sessions connected via the problematic switch would have terminated unexpectedly.  Full VPN services were restored around 3:55 … Continue reading →

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RU-VPN Outage: Wednesday, Feb 27, 2013 4:20 PM – 7:50 PM

Posted on February 27, 2013 by Brian Lesser

RU-VPN became inaccessible around 4:20 PM this afternoon. Staff have confirmed the system is not reachable and are investigating the cause. Update 10 PM: A log rotation failure caused the RU-VPN server to stop responding to new connection requests. Existing … Continue reading →

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RU-VPN service outage, June 29 2011 16:10 PM – June 30 2011 09:00 AM

Posted on June 30, 2011 by Casey Carvalho

RU-VPN service was unavailable from Wednesday, June 29 2011 16:10 PM to Thursday, June 30 2011 9:00 AM due to an application failure. Continue reading →

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