Category Archives: Mail

Relay Email Service Disruption Sat. Feb. 7, 10:00 AM – Mon. Feb 9, 3:30 PM

Posted on February 10, 2015 by Hongbo HE

During preparatory work for the RMail upgrade scheduled to begin February 14 a problem occurred with the email relay server. The email relay server is only used by applications to send emails.  Any email messages with external recipients (non @ryerson.ca … Continue reading →

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Email Service Disruptions Sat. Feb. 7, 10 AM to 3:30 PM

Posted on February 7, 2015 by Brian Lesser

During preparatory work for the RMail upgrade scheduled to begin February 14 a number of problems occurred and were resolved on Saturday, February 7: There were intermittent problems sending mail using Ryerson’s SMTP service between 10 AM and approximately 2:00 … Continue reading →

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Partial RMail Service Disruption: Monday, January 26, 2015, 7:55 PM – 9:17 PM

Posted on January 26, 2015 by Casey Carvalho

The RMail Webmail, IMAP and POP services on one of Ryerson’s three RMail servers stopped working at 7:55 PM Monday January 26. The services were restarted and came back online at 9:17 PM. Please accept our apologies for problems this outage caused. … Continue reading →

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Mail delivery delay: Tuesday Nov. 18 2014, 6:15 PM

Posted on November 18, 2014 by Hongbo HE

We are currently experiencing an email delivery delay of up to 3 hours. Initial findings suggest that the delay started after 6:00 PM today. CCS staff are investigating. Please accept our apologies for any inconvenience this have caused. Update 10:50 PM: The … Continue reading →

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Mail delivery delay: Tuesday, Nov. 4, 2014, 11:00 AM – 3:20 PM

Posted on November 5, 2014 by Hongbo HE

Starting around 11:00 AM, Nov. 4th, our email system experienced delivery delays of up to 15 minutes. These delays are due to an incorrectly configured mailing list that was replied-to numerous times and generated over a hundred thousand messages during a short period of time. … Continue reading →

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