Category Archives: Mail

Incoming Mail Disruption, Thursday Sept. 28th, 2023, 6:23 am – 9:45 am

Posted on September 28, 2023 by Hongbo HE

Due to an error in one of our threat intelligence feeds, incoming mails were not delivered this morning starting at 6:39am.  This issue has been fixed at 9:45 am. We are following up with the vendor.  Emails that were received … Continue reading →

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Incoming Mail Delays, Wed. April 26, 2023, Noon

Posted on April 26, 2023 by Hongbo HE

A very large volume of unsolicited email has caused a delay in the delivery of email at TMU. The delay, which at time reached two hours, started just after noon today. CCS staff are investigating the issue. We apologize for … Continue reading →

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Gmail Service Issue July 1st – July 4th, 2020

Posted on July 6, 2020 by Hongbo HE

From July 1st to July 4th, 2020, Google has experienced an issue where a small number of promotional emails and spam were incorrectly delivered to users’ primary inboxes. During that time, scans to filter malware and the most egregious spam … Continue reading →

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Ryerson Gmail Service Delay on Wed. April 8th, 2020

Posted on April 8, 2020 by Hongbo HE

On Wed., April 8th, 2020 starting at approximately 11:00 AM emails to Ryerson GMail users are delayed. This service disruption only applies to Ryerson GMail and does not impact the other Ryerson Google Services such as Google Drive, Google Calendar … Continue reading →

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Email delivery delays – Friday, November 30, 2018

Posted on November 30, 2018 by Jim Buchanan

On Friday, Nov. 30,  2018 starting at approximately 9:30 AM there have been reports of delays in email deliveries. CCS is investigating the issue and will provide an update as soon as possible. Update 2:30 PM: The issue was discovered … Continue reading →

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D2L Brightspace – Issue with email – Friday, January 26, 2017

Posted on January 26, 2018 by Jim Buchanan

On Friday, January 26, 2018 starting at approximately 9:30 a.m. emails sent from D2L Brightspace were not being delivered at Ryerson. This has been reported to D2L, and they have acknowledged that there was an issue with their email server earlier today. D2L … Continue reading →

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Ryerson Gmail Service interruption on Friday, Nov. 17, 2017

Posted on November 17, 2017 by Hongbo HE

On Friday, Nov. 17, 2017 starting at approximately 10:00 AM emails to Ryerson GMail users were not delivered. This service disruption only applies to Ryerson GMail and does not impact the other Ryerson Google Services such as Google Drive, Google … Continue reading →

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Malicious “Open in Docs” email

Posted on May 3, 2017 by Jim Buchanan

Many of you have received an email saying someone has shared a document with you.  However, the email is to another email address, hhhhhhhhhhhhhhhh@mailinator.com.   These emails are malicious and designed to gain access to your address book among other … Continue reading →

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Email delivery delays on Monday Oct. 3, 2016

Posted on October 3, 2016 by Hongbo HE

On Monday, Oct. 3, 2016, CCS noticed that emails were delayed for up to 25 minutes since about 7:00 am.  Mitigation steps were taken at 11:04 am and the service has returned to normal. CCS is investigating the issue. Update: … Continue reading →

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Email delivery delays on Friday Sep. 30, 2016

Posted on October 1, 2016 by Brian Lesser

Due to a very high volume of mail there were significant delays in delivering mail with reports of email taking two hours to be delivered. We expect the backlog to clear this evening and apologize for the problems these delays … Continue reading →

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