Category Archives: All Categories

SPSS not available under VAPPS: Thursday, January 26, 2017 11:30 AM

Posted on January 26, 2017 by Casey Carvalho

Access to the SPPS application available under VAPPS started having problems around 11:30 AM on Thursday, January 2017.    Troubleshooting has identified the problem to be with the communication and authentication between the server running SPSS and the licensing server.  Around … Continue reading →

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blog.ryerson.ca outage on Wednesday, January 25, 2017 from 3:06 PM to 3:34 PM

Posted on January 25, 2017 by Branka Halilovic

The blog.ryerson.ca server became unresponsive on Wednesday, January 25, 2017 at 3:06 PM. The server was restarted and service returned to normal at 3:34 PM. We are investigating the root cause. Please accept our apologies for any problems this outage … Continue reading →

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blog.ryerson.ca outage from Wednesday, January 18, 2017 7:50 PM to Thursday, January 19, 2017 8:25 AM

Posted on January 19, 2017 by Hongbo HE

The blog.ryerson.ca server became unresponsive on Wednesday, January 18, 2017 at 7:50 PM. The server was restarted and service returned to normal at 8:25 AM on Thursday, January 19, 2017. We are investigating the root cause. Please accept our apologies … Continue reading →

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Google Drive service disruption on Tuesday, January 17, 2017 starting at 11:41 AM

Posted on January 17, 2017 by Hongbo HE

Google is reporting service issue with Google Drive at 11:14 AM today. CCS has also received reports from some of our users that Google Drive was not available.  The latest Google Status information is available at: https://www.google.com/appsstatus#hl=en&v=issue&sid=4&iid=fb887d4953c88406aab04e737d583560 We will provide … Continue reading →

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Network outage in KHW-71B lab on Monday, January 16, 2017 from 8:37 AM to 9:10 AM

Posted on January 16, 2017 by michael

On Monday, January 16, 2017, CCS received reports about network outage in KHW-71B lab. Network services reset the network switch servicing this area and services were resumed at 9:10 AM. We apologize for any inconvenience. -Computing and Communications Services   … Continue reading →

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Network outage at TRSM on Thursday January 12, 2017 at 7:00 AM

Posted on January 12, 2017 by michael

On Thursday, January 12, 2017, at 7:00 AM, a network switch servicing a portion of the 7th floor at TRSM started to  report errors. The Network Services team is investigating the issue Update: Network services team reset the network switch and services … Continue reading →

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RAMSS access by staff in the Service Hub unavailable: Monday, January 9, 2017 from 12:34 PM to 2:30 PM

Posted on January 9, 2017 by Casey Carvalho

On Monday, January 9, 2017, at 12:34 PM, it was reported to CCS that staff in the Service Hub were unable to process student enrollments in RAMSS using a virtual server.  The problem was traced to a network firewall rule … Continue reading →

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lynda.com security compromise

Posted on December 23, 2016 by Jim Buchanan

Computing and Communications Services has been made aware of a security breech at lynda.com. This breech has compromised the accounts of about 55,000 of their users (0.5%) If you have created a lynda.com account, you should change your password on … Continue reading →

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Network outage on Monday, December 12, 2016

Posted on December 12, 2016 by michael

On Monday, December 12, 2016, at 2:35 PM, a network switch servicing the basement of the library building and room LIB-74 failed and caused a network outage. Network services team reset the switch and services resumed at 3:09 PM We apologize … Continue reading →

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Network outage on Friday, December 8, 2016 at 9:18 AM

Posted on December 9, 2016 by michael

On Friday, December 9, 2016, at 9:18 AM, an increased multicast network traffic caused random 5 to 7 minutes network outage for some buildings on campus such as CE , EPH and CCS area.  The Network Services team is investigating the … Continue reading →

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