Category Archives: All Categories

Google Drive service disruption on Thur., July 12, 2018

Posted on July 12, 2018 by Hongbo HE

Google is reporting a service issue with Google Drive, starting at 10:08 AM today. The latest Google Status information is available at: https://www.google.com/appsstatus#hl=en&v=issue&sid=5&iid=df974d012febcd7ad8ef758e5ae79327 We will provide updates when they become available. Please accept our apologies for any inconvenience this issue … Continue reading →

Posted in All Categories, Google Apps | 2 Comments

Google Docs/Sheets/Slides service disruption on Wed., July 11, 2018

Posted on July 11, 2018 by Hongbo HE

Google is reporting a service issue with Google Docs/Sheets/Slides, starting at 12:36 PM today. CCS also received reports from some of our users that Google Docs was not available. The latest Google Status information is available at: https://www.google.com/appsstatus#hl=en&v=issue&sid=5&iid=df974d012febcd7ad8ef758e5ae79327 We will … Continue reading →

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Windows & wireless authentication outage on Wednesday, May 16 2018 8:58 AM

Posted on May 16, 2018 by Casey Carvalho

On Wednesday May 16, 2018 around 8:58 AM, a server problem caused new authentication requests from Windows clients to fail or be very slow.    The wireless (WiFi) access was disabled temporarily to assist with the troubleshooting but has been … Continue reading →

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Network interruption at YDI building on Thursday May 10, 2018 between 4:40 and 5:00 PM

Posted on May 10, 2018 by michael

On Thursday May 10, 2018 at 4:40 PM, a network glitch caused an outage for YDI building.  Network Services team fixed the issue and services resumed at 5:00 PM. We apologize for the inconvenience this outage has caused. -Computing and Communications … Continue reading →

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D2L Brightspace was briefly unavailable – Tuesday April 24, 2018 at 11:40 AM

Posted on April 24, 2018 by Jim Buchanan

The Brightspace Learning Management system hosted by D2L for  Ryerson was briefly unavailable today April 24, 2018 The service interruption was first reported at about 11: 40 AM and was resolved about 11:45 AM We are working with D2L to … Continue reading →

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Academic printing and POS outage on Friday, April 6, 2018 2:45 PM

Posted on April 6, 2018 by Casey Carvalho

An unresponsive application process caused academic student printing and Point of Sale (POS) services to be unavailable, starting around 2:45 PM on Friday, April 6, 2018.   The application was restarted and services were restored at 3:06 PM.   CCS is investigating … Continue reading →

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blog.ryerson.ca outage on Wednesday, April 4 2018 4:13 PM – 4:30 PM

Posted on April 4, 2018 by Casey Carvalho

The blog.ryerson.ca service was not available on Wednesday, April 4, 2018 between 4:13 PM and 4:30 PM. Please accept our apologies for any problems this outage has caused. -Computing and Communications Services

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Network outage at KHW71 labs on Monday March 26, 2018 from 1 to 8 AM

Posted on March 26, 2018 by michael

On Monday March 26, 2018 at 1:00 AM, a malfunctioning  network switch caused a network outage for KHW71 labs.  Network Services team fixed the issue and services resumed at 8:00 AM. We apologize for the inconvenience this outage has caused. -Computing … Continue reading →

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Network outage at West side of campus on Wednesday March 14, 2018 between 6:08 and 6:50 PM

Posted on March 14, 2018 by michael

On Wednesday March 14, 2018 at 6:08 PM, a malfunction in a network distribution switch caused a total network outage for the buildings on the West side of the campus. Network Services team routed the traffic through a redundant network … Continue reading →

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Network outage at 415 Yonge on Sunday March 4, 2018 at 7:30 AM

Posted on March 4, 2018 by michael

On Sunday March 4, 2018 at 5:30 AM, a power outage at 415 Yonge building caused a total network outage for this building. At 7:30 AM the power was restored but one the network switch there didn’t come up and … Continue reading →

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