Category Archives: All Categories

Wireless authentication failure on Tuesday September 4, 2018 at 7:50 AM

On Tuesday September 4, 2018 at 7:50 AM, CCS monitoring systems indicated there is a very large number of wireless devices failing to authenticate. Network Services team is investigating the issue. Update 3:35 PM: Despite working with our wireless vendor … Continue reading

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Intermittent network connectivity to 415 Yonge on Wednesday August 29

On Wednesday August 29, 2018 at 2:45 PM, CCS monitoring systems indicated there is intermittent network connectivity to 415 Yonge building due to overheating. Network Services staff are investigating the issue. We apologize for the inconvenience this outage has caused. -Computing … Continue reading

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Intermittent network connectivity to 415 Yonge on Saturday August 25

On Saturday August 25, 2018 at 10:00 AM, CCS monitoring systems indicated there is intermittent network connectivity to 415 Yonge building. Network Services staff are monitoring the situation. We apologize for the inconvenience this outage has caused. -Computing and Communications Services

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Network outage at JOR & POD buildings on Tuesday August 14, 2018 at 8:00 AM

On Tuesday August 14, 2018 at 8:00 AM, CCS received reports about an outage for the wired network in the JOR & POD buildings.  The Network Services team is investigating the issue. Update: Problem traced to a firewall mis-configuration. Services … Continue reading

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blog.ryerson.ca outage on Monday July 16, 2018, 6:09 PM to 7:04 PM

The blog.ryerson.ca service was not available on Monday, July 16, 2018 between 6:09 PM and 7:04 PM.  We are investigating the root cause of the outage. Please accept our apologies for any problems this outage  caused. Computing and Communications Services

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Network interruption at RCC 3rd floor on Monday July 16, 2018 from 3:30 to 3:55 PM

On Monday July 16, 2018 at 3:30 PM, a network switch servicing the RCC building’s 3rd floor reported connectivity alerts. The switch was rebooted and services resumed at 3:55 PM We apologize for the inconvenience this outage has caused. -Computing and … Continue reading

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Google Drive service disruption on Thur., July 12, 2018

Google is reporting a service issue with Google Drive, starting at 10:08 AM today. The latest Google Status information is available at: https://www.google.com/appsstatus#hl=en&v=issue&sid=5&iid=df974d012febcd7ad8ef758e5ae79327 We will provide updates when they become available. Please accept our apologies for any inconvenience this issue … Continue reading

Posted in All Categories, Google Apps | 2 Comments

Google Docs/Sheets/Slides service disruption on Wed., July 11, 2018

Google is reporting a service issue with Google Docs/Sheets/Slides, starting at 12:36 PM today. CCS also received reports from some of our users that Google Docs was not available. The latest Google Status information is available at: https://www.google.com/appsstatus#hl=en&v=issue&sid=5&iid=df974d012febcd7ad8ef758e5ae79327 We will … Continue reading

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Windows & wireless authentication outage on Wednesday, May 16 2018 8:58 AM

On Wednesday May 16, 2018 around 8:58 AM, a server problem caused new authentication requests from Windows clients to fail or be very slow.    The wireless (WiFi) access was disabled temporarily to assist with the troubleshooting but has been … Continue reading

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Network interruption at YDI building on Thursday May 10, 2018 between 4:40 and 5:00 PM

On Thursday May 10, 2018 at 4:40 PM, a network glitch caused an outage for YDI building.  Network Services team fixed the issue and services resumed at 5:00 PM. We apologize for the inconvenience this outage has caused. -Computing and Communications … Continue reading

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