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Podium (PT) desktop service disruption – Tuesday Sept. 3, 2109 8:35 AM
At 8:35 AM today, Tuesday Sept. 3, 2019, various podium (PT) desktops were reported as not getting network connectivity, including KHS239, POD361, POD366, POD367, POD368, POD370 and POD484. The cause of the problem is related to a network connectivity issue. … Continue reading
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CAS service interruption: from 4:00 pm, July 23 to 2:15 pm, July 24
One of the Central Authentication Service (CAS) application servers had connection issue to back-end database server starting around 4:00 pm on July 23. This prevented some users who were on this server from logging in. This server has been take … Continue reading
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E-mail delivery delays – Monday, July 8, 2019
Delayed delivery of email was reported today at 11:15 AM, but our investigation of the problem has discovered that some messages were stuck in a queue since yesterday. The problem was traced to a process on an email filtering appliance. … Continue reading
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Google Calendar service disruption on Wed., June 18, 2019
Google is reporting a service issue with Google Calendar, starting at 10:22 AM today. The latest Google Status information is available at: https://www.google.com/appsstatus#hl=en&v=issue&sid=2&iid=cc21ebe3962430b2e4ae2b52e3dde98f We will provide update when they become available. Please accept our apologies for any inconvenience this issue … Continue reading
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Partial network outage in College Park: May 31, 2019
Around 3:10 am two fibre data links experienced problems. The link that connects the main campus to TRS failed and the link to College Park (CPK) partially failed. There was no impact in TRS because Ryerson has another fibre link … Continue reading
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CAS outage: Wednesday, May 29, 2019 8:50 am – 9:35 am
Starting around 8:50 AM, on Wednesday, May 29, 2017, Ryerson’s Central Authentication Service (CAS) became unresponsive for some users. This impacted access to my.ryerson, eHR, RAMSS and other applications. The service was restarted at 9:35 am and returned to normal. CCS continues … Continue reading
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Login failure for Windows 7 computers on Wednesday April 10, 2019
On Wednesday, April 10, 2019, CCS received reports that some Windows 7 computers are unable to logon. CCS is investigating the issue and will provide an update as soon as possible. We apologize for any inconvenience this is causing. -Computing … Continue reading
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Google GSuite Service disruption on Tuesday January 29, 2019
Google reported a service issue with all of the Google Services (including Gmail, Drive, and Calendar) starting at approximately 6:50 AM today. The latest Google Status information is available at: https://www.google.com/appsstatus#hl=en&v=issue&sid=5&iid=df974d012febcd7ad8ef758e5ae79327. The issue was resolved at approximately 7:39 AM. We … Continue reading
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Network outage at Pitman Hall on Friday January 11, 2019
On Friday January 11, 2019 at 8:30 AM, CCS received an alert about network outage at Pitman Hall building. Network Services team had to reboot the network switch servicing this building and service resumed at 10:15. We apologize for the inconvenience … Continue reading
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Phones outage at TRSM on Friday January 4, 2019
CCS has been informed that all the phones in TRSM building stopped working. The issue has been escalated to the vendor for support. Update: Issue was resolved at 7:30 PM We apologize for any inconvenience this service disruption is causing. … Continue reading
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