Category Archives: All Categories

Login failure for Windows 7 computers on Wednesday April 10, 2019

On Wednesday, April 10, 2019, CCS received reports that some Windows 7 computers are unable to logon. CCS is investigating the issue and will provide an update as soon as possible. We apologize for any  inconvenience this is causing. -Computing … Continue reading

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Google GSuite Service disruption on Tuesday January 29, 2019

Google reported a service issue with all of the Google Services (including Gmail, Drive, and Calendar)  starting at  approximately 6:50  AM today. The latest Google Status information is available at: https://www.google.com/appsstatus#hl=en&v=issue&sid=5&iid=df974d012febcd7ad8ef758e5ae79327. The issue was resolved at approximately 7:39 AM. We … Continue reading

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Network outage at Pitman Hall on Friday January 11, 2019

On Friday January 11, 2019 at 8:30 AM, CCS received an alert about network outage at Pitman Hall building. Network Services team had to reboot the network switch servicing this building and service resumed at 10:15. We apologize for the inconvenience … Continue reading

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Phones outage at TRSM on Friday January 4, 2019

CCS has been informed that all the phones in TRSM building stopped working.  The issue has been escalated to the vendor for support. Update: Issue was resolved at 7:30 PM We apologize for any inconvenience this service disruption is causing. … Continue reading

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Intermittent WIFI issues – Tuesday, November 20, 2018

The Ryerson Network team is aware of an ongoing issue with the Ryerson Wireless Network.  Some users are  experiencing difficulty obtaining a connection and/or logging in. Network Engineering is currently investigating the issue with the vendor to resolve the issue. … Continue reading

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Intermittent WiFi access on Thursday, November 15, 2018 at 3:10 PM

At approximately 3:10 PM today, Thursday, Nov. 15, 2018, we became aware of an issue with the Ryerson Wireless Network which has some users experiencing difficulty obtaining a connection and/or logging in. Network Engineering is currently investigating the issue with … Continue reading

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Intermittent Internet access on Friday October 26, 2018

On Friday October 26, 2018 at 8:00 AM, CCS monitoring systems indicated there is a longer than usual delay to access internet resources. The problem traced to external internet name servers. Network services team moved Ryerson to use another set of … Continue reading

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Intermittent network connectivity at SCC building on Thursday October 25, 2018

On Thursday October 18, 2018 at 9:50 AM, CCS monitoring systems indicated there is an issue causing intermittent network connectivity to SCC building. The issue with wired and wireless network connectivity was resolved and services were resumed at 11:10 AM. We … Continue reading

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Network outage at BTS building on Sunday October 14, 2018 from 8:00 AM to 5:00 PM

On Sunday October 14, 2018 at 2:45 PM, CCS received reports that the network is not fully functional at BTS building after an overnight power outage. The network switch servicing that area was rebooted and services resumed at 5:00 PM … Continue reading

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Intermittent WiFi access on Wednesday September 26, 2018 from 9:45 to 10 :20 AM

On Wednesday, September 26, 2018 at 9:45 AM, CCS received reports about intermittent WiFi access. Problem was traced to two of the WiFi controllers that had to be rebooted.  Services resumed at 10:20 AM. We apologize for the inconvenience this outage … Continue reading

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