Category Archives: All Categories

Intermittent network connectivity at SCC building on Thursday October 25, 2018

On Thursday October 18, 2018 at 9:50 AM, CCS monitoring systems indicated there is an issue causing intermittent network connectivity to SCC building. The issue with wired and wireless network connectivity was resolved and services were resumed at 11:10 AM. We … Continue reading

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Network outage at BTS building on Sunday October 14, 2018 from 8:00 AM to 5:00 PM

On Sunday October 14, 2018 at 2:45 PM, CCS received reports that the network is not fully functional at BTS building after an overnight power outage. The network switch servicing that area was rebooted and services resumed at 5:00 PM … Continue reading

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Intermittent WiFi access on Wednesday September 26, 2018 from 9:45 to 10 :20 AM

On Wednesday, September 26, 2018 at 9:45 AM, CCS received reports about intermittent WiFi access. Problem was traced to two of the WiFi controllers that had to be rebooted.  Services resumed at 10:20 AM. We apologize for the inconvenience this outage … Continue reading

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Intermittent network access for the Ryerson’s residence at Jarvis St.

On Thursday September 20, 2018, CCS received reports about intermittent network connectivity from Ryerson’s new residence on Jarvis St. to the main campus. The problem has been traced to the large amount of traffic originating from a small set of … Continue reading

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Intermittent network connectivity at 415 Yonge building on Tuesday September 18, 2018

On Tuesday September 18, 2018 at 4:55 PM, CCS monitoring systems indicated there is intermittent network connectivity to 415 Yonge building due to overheating. Network Services staff are investigating the issue. We apologize for the inconvenience this outage has caused. -Computing … Continue reading

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Network outage at KHW LAB on Tuesday September 18, 2019

On Tuesday September 18, 2018 at 4:19 AM, CCS received an alert about network outage at KHW LABs. Network Services team is investigating the issue Update: The network switch that is servicing KHW LABs had to be rebooted. Services resumed … Continue reading

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Network outage in the Library building from Sunday, Sept. 16, 2018 12:45 PM to Monday, Sept. 17, 2018 9:45 AM

On Sunday September 16, 2018 at 12:45 PM, CCS received reports about network outage in some parts of the library building. The problem was traced to a faulty network switch. The switch was replaced and services resumed at 9:55 AM … Continue reading

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Wireless authentication failure on Tuesday September 4, 2018 at 7:50 AM

On Tuesday September 4, 2018 at 7:50 AM, CCS monitoring systems indicated there is a very large number of wireless devices failing to authenticate. Network Services team is investigating the issue. Update 3:35 PM: Despite working with our wireless vendor … Continue reading

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Intermittent network connectivity to 415 Yonge on Wednesday August 29

On Wednesday August 29, 2018 at 2:45 PM, CCS monitoring systems indicated there is intermittent network connectivity to 415 Yonge building due to overheating. Network Services staff are investigating the issue. We apologize for the inconvenience this outage has caused. -Computing … Continue reading

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Intermittent network connectivity to 415 Yonge on Saturday August 25

On Saturday August 25, 2018 at 10:00 AM, CCS monitoring systems indicated there is intermittent network connectivity to 415 Yonge building. Network Services staff are monitoring the situation. We apologize for the inconvenience this outage has caused. -Computing and Communications Services

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