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Author Archives: michael
Network outage at BTS building on Sunday October 14, 2018 from 8:00 AM to 5:00 PM
On Sunday October 14, 2018 at 2:45 PM, CCS received reports that the network is not fully functional at BTS building after an overnight power outage. The network switch servicing that area was rebooted and services resumed at 5:00 PM … Continue reading
Posted in All Categories, network
Tagged network
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Intermittent WiFi access on Wednesday September 26, 2018 from 9:45 to 10 :20 AM
On Wednesday, September 26, 2018 at 9:45 AM, CCS received reports about intermittent WiFi access. Problem was traced to two of the WiFi controllers that had to be rebooted. Services resumed at 10:20 AM. We apologize for the inconvenience this outage … Continue reading
Posted in All Categories, wireless
Tagged Wireless
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Intermittent network access for the Ryerson’s residence at Jarvis St.
On Thursday September 20, 2018, CCS received reports about intermittent network connectivity from Ryerson’s new residence on Jarvis St. to the main campus. The problem has been traced to the large amount of traffic originating from a small set of … Continue reading
Posted in All Categories, network
Tagged network
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Intermittent network connectivity at 415 Yonge building on Tuesday September 18, 2018
On Tuesday September 18, 2018 at 4:55 PM, CCS monitoring systems indicated there is intermittent network connectivity to 415 Yonge building due to overheating. Network Services staff are investigating the issue. We apologize for the inconvenience this outage has caused. -Computing … Continue reading
Posted in All Categories, network
Tagged network
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Network outage at KHW LAB on Tuesday September 18, 2019
On Tuesday September 18, 2018 at 4:19 AM, CCS received an alert about network outage at KHW LABs. Network Services team is investigating the issue Update: The network switch that is servicing KHW LABs had to be rebooted. Services resumed … Continue reading
Posted in All Categories, network
Tagged network
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Wireless authentication failure on Tuesday September 4, 2018 at 7:50 AM
On Tuesday September 4, 2018 at 7:50 AM, CCS monitoring systems indicated there is a very large number of wireless devices failing to authenticate. Network Services team is investigating the issue. Update 3:35 PM: Despite working with our wireless vendor … Continue reading
Intermittent network connectivity to 415 Yonge on Wednesday August 29
On Wednesday August 29, 2018 at 2:45 PM, CCS monitoring systems indicated there is intermittent network connectivity to 415 Yonge building due to overheating. Network Services staff are investigating the issue. We apologize for the inconvenience this outage has caused. -Computing … Continue reading
Posted in All Categories, network
Tagged network
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Intermittent network connectivity to 415 Yonge on Saturday August 25
On Saturday August 25, 2018 at 10:00 AM, CCS monitoring systems indicated there is intermittent network connectivity to 415 Yonge building. Network Services staff are monitoring the situation. We apologize for the inconvenience this outage has caused. -Computing and Communications Services
Posted in All Categories, network
Tagged network
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Network outage at JOR & POD buildings on Tuesday August 14, 2018 at 8:00 AM
On Tuesday August 14, 2018 at 8:00 AM, CCS received reports about an outage for the wired network in the JOR & POD buildings. The Network Services team is investigating the issue. Update: Problem traced to a firewall mis-configuration. Services … Continue reading
Posted in All Categories, Firewall, network
Tagged Firewall, network
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Network interruption at RCC 3rd floor on Monday July 16, 2018 from 3:30 to 3:55 PM
On Monday July 16, 2018 at 3:30 PM, a network switch servicing the RCC building’s 3rd floor reported connectivity alerts. The switch was rebooted and services resumed at 3:55 PM We apologize for the inconvenience this outage has caused. -Computing and … Continue reading
Posted in All Categories, network
Tagged network
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