Author Archives: michael

Network Outage: Friday, September 27, 2013 7:25 AM – 7:55 AM

On Friday, September 27, 2013 at 7:25 AM,  a scheduled firewall upgrade failed which caused a network interruption  to the campus. A redundant firewall has taken over and services resumed at 7:55 AM. We apologize for the inconvenience this outage … Continue reading

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Network & Phone Outage in TRS

On Sunday, September 15, 2013, at 8:35  a network switch serving  the North/West corner of the 3rd floor in TRSM failed to provide power to the phones. The network switch had to be rebooted repeatedly on Monday, September 16, 2013 … Continue reading

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Network outage for POD: Friday, Sept. 13, 2013 7:35 AM – 8:30 AM

On Friday, September 13, 2013, between 7:35 AM and 8:30 AM,  a scheduled upgrade to the firewall appliance protecting the network in the POD building failed, causing a network outage to the Cashiers and Records & Registration offices. We apologize … Continue reading

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Network Outage in TRS: Tuesday, Sept. 3, 2013 09:30 AM – 10:30 AM

On Tuesday, September 3, 2013 at 9:30 AM,  the network switch that services the North/East corner on the 7th floor of the TRS building lost its configuration. This caused a network outage to workstations and phones on this portion of … Continue reading

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Network outage for HR

On Tuesday, August 27, 2013 at 9:05 AM,  the network switch that services the HR department on the 16th floor of the YDI building lost its configuration. This caused a network outage to workstations and phones on this floor. The … Continue reading

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Network Outage for Bookstore

On Wednesday, August 21, 2013 at 10:00 AM,  the firewall appliance protecting the Bookstore failed. This caused a network outage to workstations inside the Bookstore. The firewall has been replaced and services resumed at 10:05 AM We apologize for the … Continue reading

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RMS Outage – Admin, Self Serve and Activation

An  RMS service became unresponsive, starting around 1:00 PM today.   Service was fully restored around 1:40 PM.  RMS is the system that makes possible account activation at http://www.ryerson.ca/accounts/ and provides the password change and other features via “manage my online resources” inside … Continue reading

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Network Outage for HR and Finance

On Friday, July 26, 2013, between 7:35 AM and 8:31 AM,  a scheduled upgrade to the firewall appliance protecting the HR and Finance departments failed. This caused a network outage to these two departments during that time We apologize for … Continue reading

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Network Outage: Wednesday, June 19, 2013, 3:15 PM to 3:55 PM

On Wednesday, June 19, 2013, between 3:15 PM and 3:55 PM,  a network loop occurred that disabled the network links to the TRS, JOR and YNG buildings. Network Services is investigating the source of the loop. We apologize for the … Continue reading

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Network Outage at YDI

A configuration error in a network switch caused a network outage  for some parts of the YDI building on Friday June 14, 2013 between 8:05 and 8:55 AM. We apologize for the inconvenience the outage caused. -Computing and Communications Services

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