Author Archives: michael

On Tuesday September 3, 2024 around 12:15 AM, CCS started receiving reports of some applications such as FIS being slow and/or losing connectivity.  The problem was traced to a networking device. The Network team resolved the issue at 11:00 AM. … Continue reading →

On Wednesday August 28 at 5:20 AM, CCS got alerts about wireless authentication failures. The network team resolved the issue at 7:15 AM We apologize for any inconvenience this has caused. -Computing and Communication Services

On Monday August 5, 2024 at 1:00 AM, CCS received alerts that some phones are not working. Problem traced to a network issue that was resolved at 8:25AM and all services resumed. Please accept our apologies for the problems this … Continue reading →

On June 28, 2024 at 10:00 AM , the CCS telecom team received alerts that some users of Jabber, the phone system client, were unable to login. The telecom team is working with the vendor to investigate and will keep … Continue reading →

After a scheduled maintenance for the eHR servers on Friday June 21, 2024 at 7 PM, the eHR server failed to reboot causing an outage to the eHR application. CCS technical teams are investigating the issue and working with the … Continue reading →

On Thursday April 11 at approximately 03:10 AM, administrative printing and other remote access services stopped working due to some firewall rules that were accidentally disabled.    CCS became aware of the issue around 2 PM and the firewall rules were … Continue reading →

On Monday March 18 at 4:45 PM, CCS got alerts about wireless authentication failures all over the campus. Network and IT Security teams are troubleshooting the issue Update: Services resumed at 5:50 PM We apologize for any inconvenience this has … Continue reading →

On Sunday Jan 14 at 10PM, CCS started to receive alerts about outage at MER and DAL buildings. The problem traced to the Microwave link feeding these buildings. There is no estimated time to when could this be fixed. We … Continue reading →

On November 20, 2023, the CCS telecom team received alerts that voicemail messages are not copied to gmail for the users who opted to this service. The telecom team is working with the vendor to investigate and will keep you … Continue reading →