Author Archives: Casey Carvalho

The virtual applications (VAPPS) service was not available between 10:18 AM – 10:47 AM.   Technical staff are investigating the root cause of the problem and working with the vendor to resolve the issue. We apologize for the inconvenience. – Computing and Communications Services

The virtual applications (VAPPS) service has not been available since approximately 8:38 AM.   The problem seems to be related to a network load balancer.   Network staff are investigating the root cause of the problem and working with the … Continue reading →

Virtual applications (VAPPS) experienced intermittent service disruptions this morning, starting at approximately 2:45 AM and ending around 9:50 AM.   The problem seems to be related to a network load balancer issue.   Technical staff are investigating the root cause … Continue reading →

We will be doing some emergency maintenance on Confluence and Jira from 11:15 AM – noon, today.  During this period services will not be available. We apologize for the inconvenience. – Computing and Communications Services

The XMedius FAX service has been unavailable since 9:00 AM due to a performance issues on a new RAID storage system.   We are planning to migrate the server’s storage to a new RAID system overnight to correct the problem. We … Continue reading →

While troubleshooting a storage performance problem, the Alfresco database became unavailable at approximately 8:53 PM.   Services were restored around 9:35 PM.   The outage affected the Admissions and Campus Facilities and Sustainability document  management systems. Update: A problem with the storage … Continue reading →

VMware has been experiencing a performance degradation due to the migration of the storage from one storage RAID array to another.   Technical staff are working with the vendor to determine the cause of the problem.    Some virtual servers have been … Continue reading →