CCS became aware on Monday morning that users who only have an applicant role at Ryerson were unable to login to the my.ryerson portal since Friday, Feb. 8, when the 2-factor authentication service was released.
Upon investigation, a logic error was discovered in the web service that CAS calls for 2-factor authentication. The problem was resolved on Monday around noon.
We apologize for the inconvenience.
-Computing and Communications Services