Author Archives: Brian Lesser

Chat in Google Docs and Presentations is No Longer Available: May 7, 2013

Posted on May 17, 2013 by Brian Lesser

On May 7, 2013, Google replaced the chat feature within Google Drive with a more capable system based on the Google Chat service that is normally embedded within Gmail. Since Ryerson has disabled the Google Chat service (including Google Talk … Continue reading →

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Intermittent Network Disruptions: Saturday, April 20, 4 PM

Posted on April 25, 2013 by Brian Lesser

Due to the gradual degradation in performance of a firewall, the following areas have experienced very brief network interruptions: Admissions Administrative Network Architecture Architecture Administrative Network Arts CCS Civil Engineering DMZ Docutech EPH Academic Network GCM ILC Administrative Network JOR Academic … Continue reading →

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Google Apps Problems – Wednesday, April 17, 2013 8:20 AM – 10:00 AM

Posted on April 17, 2013 by Brian Lesser

Google Apps has had various problems this morning including inability to access GMail for a period of time. The problem appears to have started at approximately 8:20 AM. Some people report they still cannot access some Google Apps. If you … Continue reading →

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Wireless Access Connection Problem – Friday, April 12, 2013 5:45 PM to 6:15

Posted on April 12, 2013 by Brian Lesser

At approximately 5:45 PM one of the servers that handles wireless login requests stopped functioning. The server was restarted and service returned to normal by 6:15 PM. During the thirty minute outage no new connections to Ryerson’s wireless network were … Continue reading →

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Wireless Authentication Service Disruption: Wed March 20, 2013 2:30 PM to 2:50 PM

Posted on March 20, 2013 by Brian Lesser

At approximately 2:30 PM today Ryerson’s wireless authentication service stopped allowing people to log onto our wireless network. A backup authentication system was used to restore service at 2:50 PM. People already using the wireless network were able to continue … Continue reading →

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Google Drive Service Disruption: Tuesday, March 19, 2013 12:05 PM – 2:29 PM

Posted on March 19, 2013 by Brian Lesser

Google Drive began performing poorly, and in some cases was entirely unavailable, starting at 12:05 PM this afternoon.  Google is investigating. Gmail and Google Calendar are not affected by the problem. This follows yesterday’s 2 hour Google Drive outage. Update … Continue reading →

Posted in Google Apps | 5 Comments

Google Drive Outage: Monday, March 18, 2013 9:15 AM – 11:15 AM

Posted on March 18, 2013 by Brian Lesser

Google Drive became unavailable some time after 9 AM this morning.  We have filed a support request with Google and have confirmed that the outage extends beyond Ryerson. Google is investigating. Gmail and Google Calendar are not affected by the … Continue reading →

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RU-VPN Outage: Wednesday, Feb 27, 2013 4:20 PM – 7:50 PM

Posted on February 27, 2013 by Brian Lesser

RU-VPN became inaccessible around 4:20 PM this afternoon. Staff have confirmed the system is not reachable and are investigating the cause. Update 10 PM: A log rotation failure caused the RU-VPN server to stop responding to new connection requests. Existing … Continue reading →

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CAS, RAMSS, eHR outage: Saturday, Feb. 16 2013 5:04 AM to 8:31 AM

Posted on February 16, 2013 by Brian Lesser

A network device failed at 5:04 AM this morning making Ryerson’s Central Authentication System unavailable as well as RAMSS and eHR. The system was restored by 8:31 AM this morning. Please accept our apologies for the outage. For those interested … Continue reading →

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CAS/my.ryerson Service Disruption: Tuesday, Jan. 15 2013 5:00 PM

Posted on January 15, 2013 by Brian Lesser

One of the my.ryerson.ca application servers was experiencing a problem due to high utilization and was affecting some users access to the my.ryerson.ca portal.  The server has been restarted and is working normally. There is also an intermittent problems with logging into the … Continue reading →

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