Author Archives: Branka Halilovic

Blackboard Learn Unavailable, Friday May 25, 2012 between 10:25 am and 10:50 am

This morning around 10 am the Blackboard system was experiencing a memory leak issue, the same issue that was experienced this Wednesday after the Blackboard upgrade. To prevent the problem from getting worse, all five application servers had to be … Continue reading

Posted in All Categories, Blackboard | Tagged | Comments Off on Blackboard Learn Unavailable, Friday May 25, 2012 between 10:25 am and 10:50 am

Blackboard application servers issues – Wed, May 23

At approximately 11:56 am today, we started experiencing memory resources issues with some of the five Blackboard application servers. The servers needed to be restarted and users who were connected to these particular servers may have had their sessions dropped. … Continue reading

Posted in All Categories, Blackboard | Tagged | 2 Comments

Blackboard upgrade status: Monday, May 21

Update on Tuesday, May 22 at 2:00 pm: Just after 8 pm on Monday, May 21 CCS started receiving complaints from students that were not able to submit assignments on Blackboard and from one instructor who was not able to enter … Continue reading

Posted in All Categories, Blackboard, RAMSS | Tagged , | Comments Off on Blackboard upgrade status: Monday, May 21

Intermittent access issue for MAC OSX 10.7.2 (Lion) users

A small number of Mac users have expressed some intermittent issues while connecting to the Wireless RU-Secure and RYERSON networks, as well as the Wired captive portal network on campus. The symptoms are showing as declined connection and/or not being … Continue reading

Posted in All Categories, network, wireless | Tagged , | Comments Off on Intermittent access issue for MAC OSX 10.7.2 (Lion) users

Loss of Network Access in CCS area- Nov. 25, 2011 between 8:47 a.m. – 8:50 a.m.

A CPU in one of the network distribution switches servicing the CCS area failed-over to the backup CPU at 8:47 AM causing loss of network access for 2 to 3 minutes until the backup CPU took over. We apologize for the service … Continue reading

Posted in All Categories, network | Tagged | Comments Off on Loss of Network Access in CCS area- Nov. 25, 2011 between 8:47 a.m. – 8:50 a.m.

TedRogersSchool.ca website has been compromised – Nov. 18, 2011

An externally hosted website, TedRogersSchool.ca site, has been compromised. Users visiting the site are at risk of being infected. A good indication that your workstation has been infected is that the workstation will become unusable. Unfortunately, with the infection of … Continue reading

Posted in All Categories | Comments Off on TedRogersSchool.ca website has been compromised – Nov. 18, 2011

Scheduled my.ryerson.ca service interruption – Nov. 11, 2011 between 10:30 p.m. and 10:40 p.m.

In order to deploy content for the Faculty Course Survey portlet, the uPortal application instances will be restarted between 10:30 p.m. and 10:40 p.m. tonight.  Some users may experience intermittent access issues to the my.ryerson portal during the restart of … Continue reading

Posted in All Categories, my.ryerson | Tagged | Comments Off on Scheduled my.ryerson.ca service interruption – Nov. 11, 2011 between 10:30 p.m. and 10:40 p.m.

my.ryerson.ca service interruption – Nov. 11, 2011 at 8:50 a.m. and 10:05 a.m.

In order to deploy a new portlet on the my.ryerson portal, the uPortal application instances were restarted twice this morning around 8:50 a.m. and around 10:05 a.m. Some users may experienced intermittent access issues to the my.ryerson portal during restart … Continue reading

Posted in All Categories, my.ryerson | Tagged | Comments Off on my.ryerson.ca service interruption – Nov. 11, 2011 at 8:50 a.m. and 10:05 a.m.

Scheduled power outage at 110 and 111 Bond Street on August 24, 2011

Due to installation of the hydro smart meters, a short power outage (1 to 2 minutes) will occur at 110 and 111 Bond Street on August 24, 2011 some time between 8 a.m. and 12 p.m. Continue reading

Posted in All Categories, power | Tagged | Comments Off on Scheduled power outage at 110 and 111 Bond Street on August 24, 2011

GroupWise Post Office 2 Outage

The server hosting GroupWise Post Office #2 froze at 2:58 pm today. Continue reading

Posted in All Categories, GroupWise | Tagged | Comments Off on GroupWise Post Office 2 Outage