The Central Authentication System (CAS) that allows you to log into my.ryerson.ca and other systems is offline due to a hardware problem. The problem is with the device that provides encryption (SSL) services for CAS. The problem is related to the earlier problem with Webmail and began some time after the Webmail problem was resolved at 4:15.
CCS support staff are working to reconfigure the device.
Update at 7 PM: reconfiguring the SSL accelerator is slow painstaking work. We still don’t have an estimated time to resolve the problem.
Update at 8 PM: We believe the problem is resolved.
Please accept our apologies for the problems this outage is causing.
-Computing and Communications Services
Come on! I have an exam tomorrow which I haven’t studied for.
i cant loggin in blackboard.
i cant loggin into blackboard.
My Name is Karen Allington. I am currently enrolled in Research Methods CNUR 850. My instructors name is Vaska Micevski. I am trying to submit my paper as it is due today and I am not able to get on to the Ryerson Website. Please reply as this may affect my grade.
Karen Allington
Karen, my apologies. If it helps I’m happy to provide information to any instructor who needs it about this outage. They can contact me directly via blesser@ryerson.ca
EXACTLYY !!
Any idea when bkackboard will be up and working?
Sorry Raj, not yet. I’m going to swing by the machine room and talk to our staff in a minute. If they are brave enough to make an estimate I’ll update this post.
Hey just curious if this might potentially last all night?
I got statics midterm tomorrow and i need to study for that, do you have any idea how long it will take ?
ugh… worst time for this! i have a midterm exam tomorrow and it’s my final year… i can’t afford a percent loss in anything! please fix this fast! :S
This is horrible
We’ve done a lot of work on this now (including generating new SSL certificates). If everything goes our way we may be up by 8:15 but I can’t promise.
We think we’ve fixed it. Please give it a try!