CAS issues on Tuesday August 4, 2026, from 7:00 a.m. to 10:20 a.m.

CCS upgraded the CAS software this morning and it had caused 2 problems after the upgrade:

1. CAS showed an error when the user was registering for mobile 2-factor.

2. CAS is showing 2 factor registration for some users who already have 2 factor enabled.

The problem started at around 7:00 AM, partially resolved at around 8:32 AM, and fully resolved at around 10:20 AM after we rolled it back.

We apologize for the inconvenience this outage has caused.

-Computing and Communications Services

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