One of the my.ryerson.ca application servers was experiencing a problem due to high utilization and was affecting some users access to the my.ryerson.ca portal. The server has been restarted and is working normally.
There is also an intermittent problems with logging into the my.ryerson.ca portal caused by our Central Authentication System (CAS) having problems connecting to our LDAP directory service. Staff are investigating the problem and hope to have full service restored soon. This note will be updated as more information becomes available.
Update at 6:24 PM: LDAP services have been restarted and CAS is now working normally.
Update at 9:58 PM: This problem recurred at 9:29 PM and was again cleared by 9:43 PM by restarting services.
Please accept our apologies for the disruption in service.
-Computing and Communications Services