At 1:45 pm, July 3, 2011, access to major systems including R-Mail and my.ryerson.ca was interrupted due to a problem with a redundant link on the firewall cluster that protects those systems.
The problem was resolved @ 2:53 pm. Access to all systems has been restored.
After 3:30 pm problems with the firewall cluster resurfaced. CCS staff are working to restore the system.
We apologize for the interruption to services.
Computing and Communications Services
I am still not able to get to the login screen for myryerson.ca. Is there still a problem as of 1630 hrs today?
thanks
KEvin
Hello – as of 20 minutes ago, I have lost access to my.ryerson – comes up with an apache error. I am scheduled to write an exam this evening online. please let me know if there is a system issue. thank you. David Hall d4hall@ryerson.ca
I am looking to log into my RAMMS account as I am participating in a distance education class and every time I go to log in it says. “503 Service Temporarily Unavailable.” I have been trying since this afternoon- it says it the alert that the problem has been solved. Yet i still cant log in.
Right now my.ryerson.ca is available. So you should be able to log in. However, we are still working on the firewall cluster. I’ll post an update when we are more certain of its status.
The team working on the firewalls think they have stabilized things. You should be able to access everything now. We’ll post a new update once we’re more certain things are OK.