Ryerson’s Central Authentication Service (CAS) stopped working correctly on Tuesday, June 14 around 5:45 PM. The problem was traced to an intermittent connection problem that was fixed at 6:55 PM. CAS is the system that controls access to the my.ryerson.ca portal and therefore applications such as RAMSS, eHR, and the Blackboard Learning Management System. During the outage many people could not log into the my.ryerson.ca portal and the applications it hosts. We are investigating how to prevent this problem from recurring in the future.
Please accept our apologies for this unplanned outage.
-Computing and Communications Services