Tag Archives: network

Network outage at DSQ 3rd floor on Monday February 5, 2018 at 9:50 AM

On Monday February 5, 2018 at 9:50 AM, a network switch failed causing a network outage at DSQ 3rd floor. Network Services team replaced the switch and services resumed at 10:20 AM . We apologize for the inconvenience this outage has … Continue reading

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Network outage at EPH 1st floor on Thursday January 25, 2018

On Thursday January 25, 2018 at 9:30 AM, electrical power was lost in the telecom closet servicing the network on the 1st floor of the EPH building. This is causing a network outage at this location. FMD is working on … Continue reading

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Network outage at YDI 9th floor on Monday January 22, 2018

On Monday January 22, 2018 at 10:00 AM, CCS received reports about intermittent network access in YDI 9th floor. The Network Services team is investigating the problem. Update: Problem traced to a bad fibre cable. Network Services moved the connection … Continue reading

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Network interruption on Wednesday July 26, 2017 from 2:52 to 3:20 PM

On Wednesday July 26, 2017 at 2:52 PM, a network device failed to handle the traffic going though it. This prevented access to many of Ryerson’s servers such as my.ryerson.ca and www.ryerson.ca. Services resumed at 3:20 PM. We apologize for … Continue reading

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Network outage at SMH building on Wednesday July 26, 2017 at 9:50 AM

On Wednesday July 26, 2017 at 9:50 PM, CCS received alerts that the network at SMH building is down. Network Services team is investigating the issue. Update: Power loss was the cause of the outage, Network Services rebooted the Power … Continue reading

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Network outage in 415 Yonge on Thursday April 6, 2017 from 5:55 to 9:20 PM

On Thursday April 6, 2017 at 5:55 PM,  the power circuit breaker feeding the network at 415 Yonge was tripped. This prevented all access from/to the Internet and the rest of Ryerson’s network. Power was restored and services resumed at 9:20 … Continue reading

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Network outage on Sunday March 12, 2017 from 3:00 to 11:00AM

On Sunday March 12, 2017 at 3:00 AM,  a core network device failed. This prevented all access from/to the Internet. Network services team resolved the issue and services resumed at 11:00 AM. We apologize for any inconvenience. -Computing and Communications … Continue reading

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Network outage at 415 Yonge on Wednesday March 8, 2017 at 6:00 PM

On Wednesday March 8, 2017 at 6:00 PM,  network connectivity to 415 Yonge building was lost. Network services team is investigating the issue. Update: 8:20PM connectivity for 415 Yonge was restored. The problem was a power fault which has been repaired. We apologize … Continue reading

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Financial Systems (OGF) outage: Friday, February 10, 2017 from 9:30 AM to 10:00 AM

Around 9:30 AM today, February 10, 2017, a scheduled network change caused loss of network connectivity to one of the main OGF servers. The issue was corrected and services were resumed at 10:00 AM. We apologize for any inconvenience. -Computing and … Continue reading

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Network outage on Friday, January 27, 2017 from 7:30 AM to 9:30 AM

On Friday, January 27, 2017, a scheduled network change at 7:30 AM resulted in loss of network connectivity for some users in JOR, VIC, AMC, KHW and POD buildings. Network services team resolved the issue and services were resumed at 9:30 AM. … Continue reading

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