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Tag Archives: Firewall
Datacentre outage on Wednesday April 29 between 9:03 to 9:14
On Wednesday April 29, 2020 the data centre firewall appliance lost connectivity to the network. This may have prevented access to the servers inside the data centre during that time. The firewall vendor has been contacted to find the root … Continue reading
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Tagged Firewall, network
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Data Centre outage on Monday April 13 from 7:00 to 7:05 AM
On Monday April 13, 2020 the data centre firewall appliance lost connectivity to the network. This may have prevented access to the serves inside the data centre during that time. The firewall vendor has been contacted to find the root … Continue reading
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Network outage at JOR & POD buildings on Tuesday August 14, 2018 at 8:00 AM
On Tuesday August 14, 2018 at 8:00 AM, CCS received reports about an outage for the wired network in the JOR & POD buildings. The Network Services team is investigating the issue. Update: Problem traced to a firewall mis-configuration. Services … Continue reading
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Tagged Firewall, network
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Network outage on Monday May 1, 2017 from 6:00 to 6:30 PM
On Monday May 1, 2017 at 6:00 PM, one of the network appliances in the data centre got overloaded due to a network workload misconfiguration. This prevented access to most of Ryerson’s services such as my.ryerson and www. ryerson. The … Continue reading
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Tagged Firewall
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Wired network outage on Friday April 22 from 3:15 AM to 7:45 AM
On Friday, April 22, 2016 at 3:15 AM, a firewall protecting all the wired academic and administrative subnets failed. This prevented these subnets from accessing any network resource. IT-Security moved the traffic to a redundant firewall and services were resumed at 7:45 AM … Continue reading
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Network outage Friday March 11, 2016 at 12:15 PM
On Friday, March 11, 2016 at 12:15 PM, a firewall for the wired networks failed which is preventing access to any network resource. Network staff are troubleshooting the issue. Update: The firewall vendor was able to provide a workaround and services … Continue reading
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Tagged Firewall, network
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CFAPs outage on Tuesday February 9, 2016 from 11:30 AM to 11:40 AM
On Tuesday, February 9, 2016 at 11:30 AM, the firewall protecting the CFAPs (Windows Central File Sharing and Printing) servers failed. This prevented staff and faculty from accessing their personal or departmental shared folders. The firewall has been replaced and services … Continue reading
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Network outage on Monday May 11, 2015 at 11:25 AM
On Monday, May 11, 2015 at 11:25 AM, internet access became intermittent. IT Security team is trying to diagnose the issue Please accept our apologies for the inconveniences this has caused. -Computing and Communications Services
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Network outage on Monday May 4, 2015 at 1:19 PM
On Monday, May 4, 2015 at 01:19 PM, the network switch feeding some schools stopped passing traffic. This caused a network outage to RCC, Mechanical engineering, CED, IMA and Physics school. The Network Services team is troubleshooting the issue. Update: The problem … Continue reading
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Network outage: Friday, March 14, 2014 7:11 AM – 7:35 AM
On Friday, March 14, 2014, at 7:11 AM, CCS added an additional firewall to the existing user subnets to provide extra redundancy. However, the new firewall took over prematurely and caused a network outage on the user subnets. Services were … Continue reading
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