Network outage at 415 Yonge on Wednesday March 8, 2017 at 6:00 PM

On Wednesday March 8, 2017 at 6:00 PM,  network connectivity to 415 Yonge building was lost. Network services team is investigating the issue.

Update: 8:20PM connectivity for 415 Yonge was restored. The problem was a power fault which has been repaired.

We apologize for any inconvenience.

-Computing and Communications Services

Posted in All Categories, network | Tagged | Comments Off on Network outage at 415 Yonge on Wednesday March 8, 2017 at 6:00 PM

blog.ryerson.ca outages on Saturday, March 5, 2017

The blog.ryerson.ca service was not available on Saturday, March 5, 2017 between 11:41 AM and 12:06 PM and between 15:10 PM and 15:45 PM. We are investigating the root causes.

Please accept our apologies for any problems this outage has caused.

-Computing and Communications Services

Posted in All Categories, WordPress blog | Tagged | Comments Off on blog.ryerson.ca outages on Saturday, March 5, 2017

blog.ryerson.ca outage on Wednesday, March 1, 2017 from 7:05 AM to 7:57 AM

The blog.ryerson.ca service became unresponsive on Wednesday, March 1, 2017 at 7:05 AM. The service was restarted and returned to normal at 7:57 AM.

Please accept our apologies for any problems this outage has caused.

-Computing and Communications Services

Posted in All Categories | Comments Off on blog.ryerson.ca outage on Wednesday, March 1, 2017 from 7:05 AM to 7:57 AM

blog.ryerson.ca outage on Tuesday, February 28, 2017 from 12:57 AM to 9:23 AM

The blog.ryerson.ca server became unresponsive on Tuesday, February 28, 2017 at 12:57 AM. The service was restarted and returned to normal at 9:23 AM. We are investigating the root cause.

Please accept our apologies for any problems this outage has caused.

-Computing and Communications Services

Posted in All Categories | Tagged | Comments Off on blog.ryerson.ca outage on Tuesday, February 28, 2017 from 12:57 AM to 9:23 AM

webinar.ryerson.ca service outage: February 27, 2017 1:34 AM – 12:05 PM

The Adobe Connect video conferencing service, running on webinar.ryerson.ca, was unavailable from Feb. 27, 2017 1:34 AM to 12:05 PM on Monday, Feb. 27 2017.   The cause of the problem is still under investigation.

We apologize for the inconvenience.

-Computing and Communications Services

Posted in All Categories | Comments Off on webinar.ryerson.ca service outage: February 27, 2017 1:34 AM – 12:05 PM

blog.ryerson.ca outage on Thursday, February 23, 2017 from 6:32 PM to 7:32 PM

The blog.ryerson.ca server became unresponsive on Thursday, February 23, 2017 at around 6:32 PM. The service was restarted and returned to normal at 7:32 PM. We are investigating the root cause.

Please accept our apologies for any problems this outage has caused.

-Computing and Communications Services

Posted in All Categories, WordPress blog | Comments Off on blog.ryerson.ca outage on Thursday, February 23, 2017 from 6:32 PM to 7:32 PM

blog.ryerson.ca outage on Wednesday, February 22, 2017 from 11:30 AM to 1:15 PM

Due to a firewall configuration issue, the login page of blog.ryerson.ca was unavailable today, February 22, 2017 from 11:40 AM to 1:15 PM. This issue has been corrected.

Please accept our apologies for any problems this outage has caused.

-Computing and Communications Services

Posted in All Categories, WordPress blog | Comments Off on blog.ryerson.ca outage on Wednesday, February 22, 2017 from 11:30 AM to 1:15 PM

Scheduled maintenance – Central Authentication Service (CAS): Saturday, February 18, 2017 from 5 a.m. to 8 a.m.

On Saturday, February 18, 2017 from 5 a.m. to 8 a.m., Computing and Communications Services (CCS) will perform system maintenance on Ryerson’s Central Authentication Service (CAS).  CAS controls the login process to my.ryerson.ca, Google Apps at Ryerson, and other services such as RU-VPN2.

During the maintenance period, users will not be able to login to RU-VPN2, my.ryerson.ca, Google Apps at Ryerson or other applications accessed through my.ryerson.ca.

We apologize for any inconvenience this may cause.
-Computing and Communications Services

Posted in All Categories, CAS | Tagged | Comments Off on Scheduled maintenance – Central Authentication Service (CAS): Saturday, February 18, 2017 from 5 a.m. to 8 a.m.

blog.ryerson.ca outage on Thursday, Feb. 16, 2017 from 2:59 PM to 3:20 PM

The blog.ryerson.ca server became unresponsive on Thursday, Feb. 16, 2017 at 2:59 PM. The service was restarted and returned to normal at 3:20 PM. We are investigating the root cause.

Please accept our apologies for any problems this outage has caused.

-Computing and Communications Services

Posted in All Categories | Comments Off on blog.ryerson.ca outage on Thursday, Feb. 16, 2017 from 2:59 PM to 3:20 PM

Financial Systems (OGF) outage: Friday, February 10, 2017 from 9:30 AM to 10:00 AM

Around 9:30 AM today, February 10, 2017, a scheduled network change caused loss of network connectivity to one of the main OGF servers. The issue was corrected and services were resumed at 10:00 AM.

We apologize for any inconvenience.

-Computing and Communications Services

Posted in All Categories, network, OGF | Tagged , | Comments Off on Financial Systems (OGF) outage: Friday, February 10, 2017 from 9:30 AM to 10:00 AM