An issue with a wireless controller not being able to pass user authentication requests to the authentication servers caused a wireless outage in the following locations: SLC, POD and KHW. The outage was reported at approximately 11:00 AM and was resolved at 12:25 PM.
Please accept our apologies for the problems this outage caused.
-Computing and Communications Services
An issue with a wireless controller not being able to pass user authentication requests to the authentication servers caused a wireless outage in the following locations: TRS, MAC, YNG, YDI, DMZ, BTS, AOB, WCB. The outage was reported at approximately 3:52 pm and resolved at 6:50pm.
Please accept our apologies for the problems this outage caused.
-Computing and Communications Services
On Friday, January 27, 2017, a scheduled network change at 7:30 AM resulted in loss of network connectivity for some users in JOR, VIC, AMC, KHW and POD buildings. Network services team resolved the issue and services were resumed at 9:30 AM.
We apologize for any inconvenience.
-Computing and Communications Services
Access to the SPPS application available under VAPPS started having problems around 11:30 AM on Thursday, January 2017. Troubleshooting has identified the problem to be with the communication and authentication between the server running SPSS and the licensing server. Around 12:30 PM SPSS was unpublished from VAPPS to prevent users from getting a blank page when trying to access the application. This VAPPS server also provides access to other applications that are working properly. To minimize disruption to all applications, the tested work around will be implemented tonight after all users are off the server.
The root cause of the problem will continue to be investigated.
UPDATE: The work around was implemented shortly after midnight.
Please accept our apologies for any problems this outage has caused.
-Computing and Communications Services
The blog.ryerson.ca server became unresponsive on Wednesday, January 25, 2017 at 3:06 PM. The server was restarted and service returned to normal at 3:34 PM. We are investigating the root cause.
Please accept our apologies for any problems this outage has caused.
-Computing and Communications Services
The blog.ryerson.ca server became unresponsive on Wednesday, January 18, 2017 at 7:50 PM. The server was restarted and service returned to normal at 8:25 AM on Thursday, January 19, 2017. We are investigating the root cause.
Please accept our apologies for any problems this outage has caused.
-Computing and Communications Services
Google is reporting service issue with Google Drive at 11:14 AM today. CCS has also received reports from some of our users that Google Drive was not available. The latest Google Status information is available at:
https://www.google.com/appsstatus#hl=en&v=issue&sid=4&iid=fb887d4953c88406aab04e737d583560
We will provide updates when they become available.
Please accept our apologies for any inconvenience this issue may have caused.
-Computing and Communications Services
On Monday, January 16, 2017, CCS received reports about network outage in KHW-71B lab. Network services reset the network switch servicing this area and services were resumed at 9:10 AM.
We apologize for any inconvenience.
-Computing and Communications Services
On Thursday, January 12, 2017, at 7:00 AM, a network switch servicing a portion of the 7th floor at TRSM started to report errors. The Network Services team is investigating the issue
Update:
Network services team reset the network switch and services resumed at 9:30 AM
We apologize for any inconvenience.
-Computing and Communications Services
On Monday, January 9, 2017, at 12:34 PM, it was reported to CCS that staff in the Service Hub were unable to process student enrollments in RAMSS using a virtual server. The problem was traced to a network firewall rule and the issue was resolved around 2:30 PM.
We apologize for the inconvenience.
-Computing and Communications Services
