Category Archives: Google Apps

Google Drive service disruption on Tuesday, January 17, 2017 starting at 11:41 AM

Posted on January 17, 2017 by Hongbo HE

Google is reporting service issue with Google Drive at 11:14 AM today. CCS has also received reports from some of our users that Google Drive was not available.  The latest Google Status information is available at: https://www.google.com/appsstatus#hl=en&v=issue&sid=4&iid=fb887d4953c88406aab04e737d583560 We will provide … Continue reading →

Posted in All Categories, Google Apps | Tagged | Comments Off on Google Drive service disruption on Tuesday, January 17, 2017 starting at 11:41 AM

Issues with Google Drive/Doc/Sheet/Slides: November 22, 2016 from 9:18 AM to 9:29 AM

Posted on November 22, 2016 by Branka Halilovic

Google reported issues with Google Drive/Doc/Sheet/Slides at 9:18 AM today and the issues were resolved at 9:29 AM: https://www.google.com/appsstatus#hl=en&v=status Please accept our apologies for any inconvenience these issues may have caused. -Computing and Communications Services

Posted in All Categories, Google Apps | Tagged | Comments Off on Issues with Google Drive/Doc/Sheet/Slides: November 22, 2016 from 9:18 AM to 9:29 AM

Google’s “Important changes to your account” notice

Posted on September 14, 2016 by Branka Halilovic

Google has started displaying a one-time notice that your Ryerson account now “works more like a full Google account.” Google is displaying this notice now because of a change in how the Google Play store has been configured by Google. … Continue reading →

Posted in All Categories, Google Apps | Tagged | Comments Off on Google’s “Important changes to your account” notice

The Google Calendar Link in my.ryerson Apps tab is not working for some users: Feb. 4

Posted on February 4, 2016 by Hongbo HE

For users who have personal Google or non-Ryeson Google Apps account as the default Google account ( Sign in to multiple accounts at once), the Google Calendar link in my.ryerson portal’s Apps tab does not work. It will show “Not … Continue reading →

Posted in All Categories, Google Apps | Comments Off on The Google Calendar Link in my.ryerson Apps tab is not working for some users: Feb. 4

Some Emails to Ryerson were quarantined incorrectly: Jan. 25 10:42 AM – Jan. 26 3:40 PM

Posted on January 27, 2016 by Hongbo HE

Due to a misconfigured spam detection rule, some of the emails received between Jan. 25 10:42 AM and Jan. 26 3:40 PM were quarantined incorrectly (most of which contain attachments). This affected users in both RMail and Ryerson Gmail. The … Continue reading →

Posted in Google Apps, Mail, RMail | Tagged | Comments Off on Some Emails to Ryerson were quarantined incorrectly: Jan. 25 10:42 AM – Jan. 26 3:40 PM

Google Calendar Service Disruption: Wed. Nov. 4, 2015

Posted on November 4, 2015 by Hongbo HE

CCS began receiving reports of Google Calendar service disruption at approximately 11 AM.  Attempts to navigate to Google Calendar may sometimes result in an error page being displayed. We have reported the problem to Google and Google is currently working on … Continue reading →

Posted in All Categories, Google Apps | Comments Off on Google Calendar Service Disruption: Wed. Nov. 4, 2015

my.ryerson, RMS, CAS outage: Friday, Oct. 30, 2015

Posted on October 30, 2015 by Casey Carvalho

A planned migration of my.ryerson, RMS and CAS to new hardware scheduled from 6 AM – 8 AM today, Friday Oct. 30 took longer than expected, completing at approximately 8:20 AM, 20 minutes late. During this period, the systems were … Continue reading →

Posted in CAS, eResources, Google Apps, my.ryerson | Comments Off on my.ryerson, RMS, CAS outage: Friday, Oct. 30, 2015

Google Drive, Sheets, Docs and Slides access problem: Friday Oct. 9, 2015 2:50 PM

Posted on October 9, 2015 by Casey Carvalho

This afternoon at approximately 2:50 PM CCS began receiving reports that people were having problems accessing Google Drive, Spreadsheets, Docs and Slides. Google is aware of the problem and is investigating: http://www.google.com/appsstatus#hl=en&v=status CCS will update this service alert when Google … Continue reading →

Posted in Google Apps | Comments Off on Google Drive, Sheets, Docs and Slides access problem: Friday Oct. 9, 2015 2:50 PM

Gmail Service Delay – Thursday, July 23, 2015

Posted on July 23, 2015 by Hongbo HE

At 1:20 PM, Google is reporting a service issue with Gmail. Affected users will experience delays in message delivery. CCS has also received email delay reports from users. The latest Google status information is available here: http://www.google.com/appsstatus Update – 2:41 … Continue reading →

Posted in All Categories, Google Apps | Comments Off on Gmail Service Delay – Thursday, July 23, 2015

Gmail delays – Wednesday, July 22, 2015

Posted on July 22, 2015 by Jim Buchanan

At Approximately 2PM on Wednesday July 22, 2015, Google reported service issues with  Gmail and Google Groups.  The gmail issues caused delays in delivery of some messages being sent to ryerson.ca addresses. The Issues were resolved by Google at 4:17 … Continue reading →

Posted in All Categories, Google Apps | Comments Off on Gmail delays – Wednesday, July 22, 2015