Category Archives: Brightspace by D2L

D2L Brightspace – System Issue

Posted on December 7, 2021 by Jim Buchanan

The D2L Network Operations Center (NOC) advises that on December 7, 2021 starting at 10:00AM (ET) an infrastructure event may be impacting users’ experience with D2L Brightspace. This issue is impacting the My Courses Widget, Quick Eval Widget, Work To … Continue reading →

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D2L Brightspace – system issue

Posted on September 11, 2020 by Jim Buchanan

The D2L Network Operations Center (NOC) advises that on Sept. 11, 2020 starting at 9:00AM (ET) an infrastructure event may be impacting users’ experience with D2L Brightspace where pages are loading slowly. D2L technical teams are actively working to resolve … Continue reading →

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D2L Brightspace – Issue with Manage Files

Posted on June 29, 2020 by Jim Buchanan

The D2L Network Operations Center (NOC) advises that an infrastructure event may be impacting access to D2L Brightspace’ Manage Files from courses where users might have received errors about not having permission to see the files. This issue started on Monday, … Continue reading →

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Possible Brightspace D2L – Learning Environment Document Preview/Viewer Service Interruption – Friday, April 24, 2020

Posted on April 24, 2020 by Jim Buchanan

The D2L Network Operations Center (NOC) advises that an infrastructure event might have impacted the user’s experience with the Document Preview/Document Viewer service in the Brightspace Learning Management system hosted by D2L from Thursday, April 23, 2020 at 7:00 PM … Continue reading →

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D2L Brightspace system outage – Friday, September 6, 2019

Posted on September 7, 2019 by Jim Buchanan

The Brightspace Learning Management system hosted by D2L for  Ryerson  was briefly unavailable yesterday, Friday, September 6, 2019 The service interruption occurred between 10:15 PM and 10:24 PM We are working with D2L to determine what caused this service interruption. … Continue reading →

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D2L Brightspace – Issue with email – Sunday, February 18, 2018

Posted on February 18, 2018 by Jim Buchanan

On Sunday, February 18, 2018 starting at approximately 1:00 AM emails sent from D2L Brightspace were  being delivered  to Spam folders at Ryerson. This has been reported to D2L and D2L and CCS support teams are working to resolve the … Continue reading →

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D2L Brightspace – Issue with email – Friday, January 26, 2017

Posted on January 26, 2018 by Jim Buchanan

On Friday, January 26, 2018 starting at approximately 9:30 a.m. emails sent from D2L Brightspace were not being delivered at Ryerson. This has been reported to D2L, and they have acknowledged that there was an issue with their email server earlier today. D2L … Continue reading →

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D2L Brightspace system access issue – resolved

Posted on January 8, 2018 by Jim Buchanan

The Brightspace Learning Management system hosted by D2L for  Ryerson  has been unavailable since approximately 4:15 PM D2L has informed us that due to an infrastructure event, Users may be experiencing issues logging in and/or performance issues while navigating the site. We … Continue reading →

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D2L Brightspace system was briefly down on Thursday, Nov 30 2017

Posted on December 1, 2017 by Jim Buchanan

The Brightspace Learning Management system hosted by D2L for  Ryerson  was briefly unavailable yesterday, Thursday November 30 2017. The service interruption was first reported at about 6:40 PM and was resolved by about 7:10 PM We are working with D2L … Continue reading →

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D2L Brightspace Intermittent Access on Wednesday, Sept. 20, 2017

Posted on September 20, 2017 by Jagmohan Bhathal

On Wednesday, Sept. 20, 2017, The D2L Network Operations Center (NOC) advised that an infrastructure event in their facility may be impacting access to our learning environment. Due to this issue some users may not be able to access D2L … Continue reading →

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