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- WiFi outage on Tuesday October 22, 2024 from 1:01 to 1:14 PM
- CE Azure labs outage on Thursday September 5, 2024
- Slow connectivity to applications on Tuesday September 3, 2024
- WiFi Network outage on Wednesday August 28, 2024 from 5:20 to 7:15 AM
- ServiceNow (Ask HR and IT Help) outage on Monday August 26, 2024
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Partial Shutdown of Kerr Hall West 71 Computer Lab – July 9, 10, 11 2013
Following a request from Toronto Hydro, (see below) CCS is shutting down most of the computers in Kerr Hall West 71 to reduce power consumption. While some machines will still be available, students may wish to try the Information Commons … Continue reading
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Gmail Service Disruption: Wednesday, June 26, 2013 2:47 PM – 3:05 PM
According to Google’s Apps Status Dashboard, between 2:47 PM and 3:05 PM today (Wednesday, June 26, 2013), users were receiving error 793 while sending emails through the Gmail web interface. We have received reports that some people at Ryerson have seen … Continue reading
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IM/Spark service disruption: Friday, June 21 2013 06:19 AM – 09:56 AM
Due to a missing firewall rule, IM/Spark (the instant messenger service) stopped to accept new connections this morning , Friday June 21, at 6:19 AM. Existing users sessions were not impacted. The rule was added at 9:56 AM and the … Continue reading
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CAS/my.ryerson Service Disruption: Friday, June 14 2013 9:33 AM – 9:42 AM
A data replication issue with the Central Authentication System (CAS) caused intermittent login problems starting at approximately 9:33 AM. CAS services were restarted and full services were restored at 9:42 AM. We are continuing to investigate this issue. Please accept … Continue reading
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Tagged CAS, my.ryerson
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Network Outage at YDI
A configuration error in a network switch caused a network outage for some parts of the YDI building on Friday June 14, 2013 between 8:05 and 8:55 AM. We apologize for the inconvenience the outage caused. -Computing and Communications Services
VoIP Phones Outage: Friday June 7, 2013 07:07 AM – 8:50 AM
The Signaling Server for VoIP phones stopped working on Friday June 7, 2013 at 7:07 AM and had to be rebooted. The outage impacted all of the VoIP phones on campus. Service was restored at 8:50 AM We apologize for … Continue reading
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Tagged phones
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Delayed Delivery of Emails: Thursday, June 6, 2013 10:00 AM
At around 10:00 am this morning, we found that several compromised accounts sent tens of thousands of messages into our system, slowing down mail delivery on two of the three mail servers. The compromised accounts have been disabled. We are … Continue reading
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my.ryerson service disruption: Monday, June 3 2013, 5 PM
The CCS Help Desk received reports from a few external users indicating that they are experiencing problems connecting to my.ryerson.ca. These reports started at 5:05 PM. Access to my.ryerson.ca within Ryerson is working as expected. A preliminary investigation indicated that … Continue reading
Posted in All Categories, eHR, eResources, Internet, my.ryerson, network, OGF, RAMSS
Tagged eHR, my.ryerson, network, RAMSS
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RMS Administration, Activation and Self Service outage: Monday, June 3, 2013 11:44 AM – 11:54 AM
An RMS application server became unresponsive at approximately 11:44 AM this morning. It was restarted and back in service at 11:54 AM. During the outage, the following services were not available: RMS Administration, Account Activation and Self Service. The cause … Continue reading
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my.ryerson outage: Friday, May 30, 2013, 8 AM – 8:26 AM
On Friday, May 30, 2013, between 6 am and 8 am, CCS was performing scheduled maintenance on storage devices which impacted the my.ryerson portal and all applications accessed through the my.ryerson portal, CAS and all CAS-fied applications, RMS administration and … Continue reading
Posted in All Categories, Blackboard, CAS, eHR, Google Apps, my.ryerson, RAMSS
Tagged Blackboard, eHR, Google Apps, my.ryerson, RAMSS
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