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Authentication Service slow or unresponsive for some users: Thursday, Oct. 7, 2013 11:56 AM – 12:15 PM
Ryerson’s Central Authentication Service (CAS) became either slow or unresponsive for some people trying to use it at 11:56 AM this morning. CAS controls the login process to my.ryerson.ca, Google Apps at Ryerson, and other services. We found that one of the CAS servers … Continue reading
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Authentication Service outage: Thursday, Oct. 3, 2013 10:56 AM – 11:15 AM
Ryerson’s Central Authentication Service (CAS) that controls the login process to my.ryerson.ca, Google Apps at Ryerson, and other services was unavailable this morning from 10:56 AM – 11:15 AM. The CAS servers were restarted and the system is working normally. … Continue reading
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Network Outage: Friday, September 27, 2013 7:25 AM – 7:55 AM
On Friday, September 27, 2013 at 7:25 AM, a scheduled firewall upgrade failed which caused a network interruption to the campus. A redundant firewall has taken over and services resumed at 7:55 AM. We apologize for the inconvenience this outage … Continue reading
Posted in All Categories, Firewall, network
Tagged Firewall
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Network & Phone Outage in TRS
On Sunday, September 15, 2013, at 8:35 a network switch serving the North/West corner of the 3rd floor in TRSM failed to provide power to the phones. The network switch had to be rebooted repeatedly on Monday, September 16, 2013 … Continue reading
Network outage for POD: Friday, Sept. 13, 2013 7:35 AM – 8:30 AM
On Friday, September 13, 2013, between 7:35 AM and 8:30 AM, a scheduled upgrade to the firewall appliance protecting the network in the POD building failed, causing a network outage to the Cashiers and Records & Registration offices. We apologize … Continue reading
Posted in All Categories, Firewall
Tagged network
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Sharedata service outage: Wedn. Sept. 11, 2013 09:52 AM – 10:02 AM
The ‘sharedata’ server (which provides departmental shared folders) crashed at 9:52 AM, this morning, due a bug check. Services were restored around 10:02 AM. We are investigating the cause of the problem. Please accept our apologies for the disruption in … Continue reading
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Cold Fusion Service Outage: Tuesday, Sept. 3, 2013 9:16 PM – 10:08 PM
The HR Cold Fusion application was not available this evening from approximately 9:16 PM to 10:08 PM. A reboot of the Cold Fusion server was done to restore services. While the server rebooted, a short outage would also have … Continue reading
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Network Outage in TRS: Tuesday, Sept. 3, 2013 09:30 AM – 10:30 AM
On Tuesday, September 3, 2013 at 9:30 AM, the network switch that services the North/East corner on the 7th floor of the TRS building lost its configuration. This caused a network outage to workstations and phones on this portion of … Continue reading
Posted in All Categories, network
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Cold Fusion service outage: Friday, Aug. 30 2013 6:01AM – 8:00AM
The following Cold Fusion applications were not available this morning, Friday August 30, 2013 starting at 6:01 AM: ccs.cf.ryerson.ca hr.cf.ryerson.ca ss.cf.ryerson.ca alfresco.cf.ryerson.ca A restart of the Cold Fusion services was done and services were restored at 8:00 AM. The cause … Continue reading
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Network outage for HR
On Tuesday, August 27, 2013 at 9:05 AM, the network switch that services the HR department on the 16th floor of the YDI building lost its configuration. This caused a network outage to workstations and phones on this floor. The … Continue reading